If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Hearts And Minds is bugged and uncompletable or repeatable due to the cooldown. If you fail the first puzzle, you get respawned into the room after the puzzle so you cannot finish the mission. The Devs usually say if something like this happens to just drop the mission and grab it again but if you do that with Hearts And Minds, the cooldown timer will make it so you cannot get the reward in the timeframe that this mission is running. They should give a warning that there is the ridiculous cooldown and fix this bug as I am sure other people are going to miss out on this DOFF character too by dropping this mission when they see that they can't complete it as that is what the Devs usually say to do when you have a bugged missions.
While I had no problem with going through this mission on either my fed or Klingon it bothers me that reported bugs in it are not fixed.
That the suggested way of quitting and restarting will not work because there is a timer on the event. I get that they only want people doing the mission one time per but everyone should be able to play it the one time. Surely it can be fixed. I assume a few people might simply just mess up on the first area, but the first respawn should be the beamin point.
It doesn't bother me getting the same doff, it is after all a clone.
Thats cool, but like I said: you guys really need to let this event last the entire weekend. The upside is more of your players get to play it. The downside is...nothing. But hey, I guess this fits in with the other time gated stuff...
that sucked the even could not of run until 11pm on Saturday.....i do not know about you guys , but i work for a living and it is unrealistic to have a mission start on Thursday until 6 am Saturday morning... it questions the common sense factor down at Cryptic....I guess another fail can already be added to the long list of short comings and incompetent service we are accustomed to receiving on a steady basis since PWE has taken charge.
Cryptic's back bone and customer service / common sense has fallen off the sensors.
quickly lets get rid of the new content fast before the majority can play it
We hope everyone enjoyed Hearts and Minds this time around
Cheers,
Brandon =/\=
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.