All right, so: I recently linked my accounts (probably my first mistake), but since then I have been unable to login to the launcher.
I have tried resetting my password multiple times. I have double checked that I've clicked the right radio button. I've cleared my cookies, yet no matter what I do, the launcher will not accept my password, and I can't play the game. Any suggestions would be really helpful, as I honestly have no intention of setting up a brand new account considering the gear I've accumulated since I started playing in 2010.
I've already opened tickets with support, but that seems to be getting me nowhere.
After changing my password:
Can I log in to the PWI site? Yes.
Can I log in to the STO site? Yes.
Can I log in to the Account Guard section of the site? No.
Can I log in to the launcher? No.
This is really making me want to give up, which I never thought would actually happen, so I would really appreciate any help.
I wasn't given the option to select a new username that I recall. My username still comes up as "pr1983" on all the sites, and that login won't work. I've also tried making sure the pwe account button is selected, but no joy.