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Starfleet Veteran
Join Date: Jun 2012
Posts: 25
# 1 Tholian Map Issue
07-13-2012, 09:44 PM
since the tholian map came out on tribble and was converted to holodeck, to this day i cannot play the tholian map at all. I am able to beam down to the map, walk a few steps and - bingo! - i get kicked to the desktop. My drivers to my nvidia card is all up to date along with my motherboard drivers. please help me on this issue. i am able to play all other missions on holodeck, but its just this map that its finiky. i also tried to lower all settings, and still no avial. i spoke to the dev EQAH@FARKTOID5000 on the tts chat and he recommended me to submit my specs here. P.S. i have been using the same graphic cards since the game came to launch 2 years ago. so possibility its cryptic's bug on your end on the code, because again, i am able to play everything else on the game. here are my specs for my card and motherboard

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System Information
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Time of this report: 7/13/2012, 23:30:54
Machine name: HERACLES-PC
Operating System: Windows 7 Home Premium N 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7522
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 8192MB RAM
Available OS Memory: 8184MB RAM
Page File: 1788MB used, 34718MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode


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Display Devices
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Card name: NVIDIA GeForce GTS 450
Manufacturer: NVIDIA
Chip type: NVxx
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0DC4&SUBSYS_085A10DE&REV_A1
Display Memory: 4050 MB
Dedicated Memory: 978 MB
Shared Memory: 3072 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SANYO LCD
Monitor Id: SAN0B74
Native Mode: 1360 x 768(p) (60.015Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0013.0142 (English)
Driver Version: 8.17.13.142
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/15/2012 06:48:00, 18044224 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4E84-11CF-E073-57281FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0DC4
SubSys ID: 0x085A10DE
Revision ID: 0x00A1
Driver Strong Name: oem48.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 15:8.17.13.142:pci\ven_10de&dev_0dc4
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Captain
Join Date: Jun 2012
Posts: 2,007
# 2
07-13-2012, 09:56 PM
Try dropping down to directx9 and see if that helps. While Directx11 support has come a long way, it still has the occasional issue.

This may be another example of such.
---
Took 20 minutes to get that screencap and her arm is still doing through the armrest
Dr. Mike's Steak Dinner

35 Starbase Projects done. 715 Projects remaining
Starfleet Veteran
Join Date: Jun 2012
Posts: 25
# 3
07-13-2012, 11:28 PM
unfortunately, since windows 7 does come with the compatability of DX 11,,,i am unable to revert back to dx 9c...it hurts that i have to wait until cryptic resolves this issue,,,,
Starfleet Veteran
Join Date: Jun 2012
Posts: 25
# 4
07-13-2012, 11:37 PM
can anyone in cryptic help on this? or anyone on the forums with any other ideas?,,,help,,
Survivor of Romulus
Join Date: Jun 2012
Posts: 1,581
# 5 hi
07-14-2012, 01:58 AM
Hate to say it but when ive found bugs in the game like after one patch it would only let me play klingon. My fed loaded up but then booted me from the game i just reinstalled the game problem fixed. hope this helps Qapla
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