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Ensign
Join Date: Jul 2012
Posts: 1
# 1 Lost My lvl 32 Character
07-17-2012, 08:43 AM
So I decided to play Star Trek after a couple of months not playing the game. So I download the game agian and when I get in my lvl 32 wasn't lvl 32 it said he was ensign and still in the tutorial part of starting a character. I had no equiptment like when I was lvl 32. I want to know what happened and I want my account reset to when I had my lvl 32.
Captain
Join Date: Jun 2012
Posts: 2,007
# 2
07-17-2012, 01:17 PM
They got hacked a while back. You can open up a support ticket, give them specifics as to when your last play date was and ask them to provide a back up.

Chances are though this far along, it probably won;t happen.
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Took 20 minutes to get that screencap and her arm is still doing through the armrest
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