It's available in your ready room on the bridge as well - which seems odd to me as I would expect the character bank to be in the ship, and the need to go to a star base to transfer from one character to another - but oh well.
DaveyNY - STO Forum Minion since February - 2009
................Star Trek Fan since Thursday Sept. 8th, 1966
There are No Longer any STO Veterans... We're Just Minions who have Played the Game for the last 4.75 years.
"An Account-Shared Bank is extra inventory that all characters on a given account has access to unlike normal bank storage. Gold Players were granted free access to 20 slots of Account-Shared Bank storage while silver players must buy initial access to 10 slots of storage. These have a capacity of 500 million energy credits.
An additional 10 account-shared bank slots can be purchased from the C-Store for 1000 Zen icon.png. Gold players can purchase additional access up to four times to total 60 slots while silver players are granted up to 40 total slots."
This makes it sound like it is open to all players, but gold & silver have the option to buy more slots. If this is not the case then it should state that it is only available to subscribers? seriously, who is in charge of using language at cryptic?
It should be available to anyone who has more than one character as a matter of course, & then subscribers have the option to buy more slots. Sort it out people, act like a geek, not a nerd.