If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Something I was thinking that would make this game much better would be to open it up so that the public can make addons. Let the players build and pick what they think would make the game best for them. Get something like the Curse Client at Curse.com to regulate them all. I find myself going back to WoW after playing STO for a while. When I asked myself what draws me back to WoW, its the addons. If STO had addons, it would be perfect.