So it start off a long time ago when I bought sto at launch.
No ec limit

Retun 2 months ago
Fast fowred to tonight. I learn somthing new after selling 20 keys on the exchange and not getting a penny. There is a limit.

Now iam out about 30 bucks.

Iam hoping somone will repond to my ticket look at my mail logs and give me my EC I earned/bought. So then I can spend more $$.

I only mad at myself but its the feeling of waste that I cant play sto, since this has happend. I spent close to $300 on this game in 2 months. makes me think maybe I should burn the money they both make pretty lights, sto and fire.

Seriously I just want my ec, so I can spend real money and feel like Iam buying somthing and not burning my money on a game in the firstplace. I been in sto since beta and a cryptic game lover since COX. I hope I get a decent human being that know not to loose a dedicated customer stupid mistake, but that might be to much to ask.. we'll seee

From past experiences you won't get any refunds or help with this:
"It's your fault, so we can't help you."

Sounds bad as it seems :/

Pretty much. We had a player request a refund when they bought the wrong ship due to a incorrect English to German translation. All he got was a mention of the translation fix in the patch notes.

And that was Cryptics fault and they still didn't give a refund.

Its not as if there was no warning about this, as the Energy Credit Cap limits have been in the F2P FAQ since the start of F2P...
http://sto.perfectworld.com/about/fr...eatures-matrix

If you had renewed your subscription, you wouldn't have had the problem...

Unless he's at the 1 billion EC cap. Eitherway, I can see that returning players from before the game went F2P can easily be caught out by these changes and not even know about the F2P matrix to be honest.