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Jolan tru Captain!
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"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
In its day, I used this alienware promo code that gives you 10 days premium, a NX ship, and one extra FED slot. So I have 3 characters, isn't it? 2 FED and my Klingon.
Here, yesterday I just spend 625 Zen in two more character slots. I created the first one -a pretty joined trill- without problem. But when I'm gonna create the second one, it sais that I've already filled my character slots, and I have to buy it again.
I've already wrote to the support, but until they decide to give me my fifth character, I wanted to ask here if anyone else used the alienware promo code and happend to have the same issue.
You're a free to play user now, right? As a f2p user, you only get 2 slots. Since you have three characters already, they don't just delete your third character. When you bought the two slots, one of those was used to cover the third slot.
This gets discussed at least a couple of times a week. A search for character slots should pull it right up.
But my third character is from the 10 days I was a premium user, so you are telling me that if you buy premium, you need to buy two characters to cover the premium one and have a maximum of 4 character slots?
Nevertheless, I paid for two more slots, not for covering my premium character and have another one at the price of 2. In any place of the purchase process it said anything about "covering" the premium character...
And I don't know why they should delete the premium character, since I created it when I was premium. They should also remove my tokens for the skills?
A Silver account gives 2 slots, a Gold account gives 3 slots, you purchased +2 slots.
So Silver +2 would have 4 slots, Gold +2 would have 5 slots.
Your sequence appears to have been:
1) You are Silver (Free). You have 2 slots. 1b) You fill your slots. You have 2 characters, 2 slots. 2) You go Gold (Paid). You have 3 slots. 2b) You fill your slots. You have 3 characters, 3 slots. 3) You return to Silver (Free). You have 3 characters, 2 slots. You should still have access to all 3 characters. 4) You buy 2 more slots. You have 3 characters, 4 slots. You can make 1 more character.
If you deleted a character in 3), you would have had 2 characters in 2 slots, and wouldn't have been able to create a 3rd.
To the OP, did you check your KDF slot to see if you have 2 there? The game now awards 1 KDF slot and 1 Fed slot. It's not 2 slots you can use for any faction. So if you have used 2 Fed slots and buy 2 more technically you should only have 1 Fed slot left open, but you should have 2 KDF slots open.
Last edited by thecosmic1; 07-30-2012 at 12:02 PM.