Every single time (and it's been a lot of them) I buy ZEN I usually get it within 1 hour. Most of the time is within 1-5 minutes, but when I don't buy it for a few weeks it might take 30-60 minutes for it to go through.
After 5 days, I'd probably fill up a support ticket about it since something has gone wrong.
yea, i was thinking it would take longer because it's my first time buying, and i had to switch over my account from cr to pw to do it. never bought cr before lol.but if its really too long (which i was starting to think) then maybe a ticket should be made. Its 2000 that i want too so its more than just a few bucks im worried about
Have you verified your e-mail address, and any other information they might have asked for when you merged your Cryptic/PWE accounts?
I had to verify my e-mail and then my Zen purchase was authorized in an hour. It took me an hour to notice that my account while merged still needed to be verified. It is not obviously stated during the process, and is hard to notice on the PWE Account page.