Lt. Commander
Join Date: Jul 2012
Posts: 175
When I go to the pwe website to try and get support-> contact the page doesn't work. Just me?
Republic Veteran
Join Date: Jun 2012
Posts: 1,281
# 2
08-06-2012, 05:14 PM
Known issue. They are working on it.

You can email them at: customerservice@perfectworld.com

Just be sure to include in the subject what the problem is about (account, technical, etc)
___________________________
@Commadore_Bob; Joined Jul 2009; That post count + 20,000
Click on my sig to view Family-Friendly Youtube Videos
I also now have a logo shop. Click my sig!
Click here to watch my STO play-through video series.
Career Officer
Join Date: Jul 2012
Posts: 151
# 3
08-06-2012, 08:38 PM
Quote:
Originally Posted by issueman1 View Post
When I go to the pwe website to try and get support-> contact the page doesn't work. Just me?
Been like it for sometime now, not just you.
Captain
Join Date: Jun 2012
Posts: 771
# 4
08-06-2012, 08:45 PM
Weird, I went to PWE's support page just today to submit a ticket, and it worked fine for me? Unless we're talking about a different support page.

I went to PWE's site, clicked on support, which took me to https://support.perfectworld.com/ then I clicked on Contact Us, got to fill out a form, and was done.
Ainu - Join Date: Aug 2008
Foundry Missions: 1) The Source of Power (ST-HSWUBD5TQ) [Federation] 16+
-----=====*****<[ Fleet Recruitment Thread ]>*****=====-----
Lieutenant
Join Date: Jun 2012
Posts: 73
# 5
08-07-2012, 07:14 AM
I get redirect loops on the contact page every time I try.
Starfleet Veteran
Join Date: Jun 2012
Posts: 1,559
# 6
08-07-2012, 08:47 AM
Me, I thought it would have been fixed by now. It's gone on so long that it's beginning to be amusing.
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 03:33 AM.