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Commander
Join Date: Jun 2012
Posts: 319
I bought 2500 Zen For my Armitage Finally and I accidentally transfered it to stupid Blacklight, I cant access the support page in PWE i just get an error. I need my Zen on STO, help Devs! I want my Armitage
Captain
Join Date: Jul 2012
Posts: 783
# 2
08-09-2012, 02:01 PM
OUCH. So... how is Blacklight? PWE (Pay to Win Entertainment) will just tell you to buy another card.
___________________

"There is no problem in the universe that can't be solved with a bribe, a paid assassin, or an overpowered fighter." - Chubain from Jumpgate Evolution
Empire Veteran
Join Date: Jun 2012
Posts: 6,766
# 3
08-09-2012, 02:03 PM
You may have to file a ticket with PWE and hope they reverse the transfer.
Richard Hamilton (1975-2014)
goodbye good friend. We will see you in the DMZ in the sky oneday, save a shot for us.
Lt. Commander
Join Date: Jul 2012
Posts: 127
# 4
08-09-2012, 02:03 PM
I don't think it is possible.

(Or a pig)

Sorry if my English is bad.
Survivor of Romulus
Join Date: Jun 2012
Posts: 4,593
# 5
08-09-2012, 02:05 PM
Sorry I think you are stuffed
Commander
Join Date: Jun 2012
Posts: 319
# 6
08-09-2012, 02:05 PM
Not buying more zen, not made of money here. and I cant get to the PWE Support page
Captain
Join Date: Jun 2012
Posts: 8,242
# 7
08-09-2012, 02:09 PM
The direct link to the Support Page is here: https://support.perfectworld.com/app/,

Or you can email customerservice@perfectworld.com.
Career Officer
Join Date: Jun 2012
Posts: 336
# 8
08-09-2012, 02:10 PM
Since the support page is broken for you this might require special help from the Community Managers who also have ties to Customer Service.

An opportunity for PWE to publicly show they have excellent Customer Support. Maybe a mod can forward your request up to get you assistance.
Captain
Join Date: Jun 2012
Posts: 8,242
# 9
08-09-2012, 02:14 PM
Quote:
Originally Posted by eagledraco View Post
Since the support page is broken for you this might require special help from the Community Managers who also have ties to Customer Service.

An opportunity for PWE to publicly show they have excellent Customer Support. Maybe a mod can forward your request up to get you assistance.
The Community Manager just left for STLV. He won't be back until Monday or Tuesday.

I'd try the Support link above and if that doesn't work then the Email address.
Career Officer
Join Date: Jun 2012
Posts: 336
# 10
08-09-2012, 02:16 PM
Quote:
Originally Posted by thecosmic1 View Post
The Community Manager just left for STLV. He won't be back until Monday or Tuesday.

I'd try the Support link above and if that doesn't work then the Email address.
Oh ok. Maybe the voluntary mods can help if he gets stuck. Hope he gets help soon.
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