I have gotten over 4000 zen from Peanut labs. That said though they will rip you off. Last month I had four outstanding offers/surveys. I went and opened support tickets at Peanut Labs and got the exact same cut and paste response for all of them. They didn't ask for screenshots or anything to prove that I had completed them. They basically just swept me under the rug and I got so fed up that I opened a BBB complaint. After about two or three weeks going back and forth through BBB I finally got my zen.
You would think after filing a BBB complaint I would have had nothing more to do with them. But I decided to give them another try. You would think maybe they would have learned something after having a complaint filed with the BBB, right? They haven't. I completed an offer on Oct. 1st. On Oct. 2nd no points so I opened a ticket. As luck would have it I took screenshot of both my verification email as well as the website I signed up for in response to the offer. Both confirm the date I signed up is the same date I did the offer.
So I opened the ticket and attached the screenshots. No response, not even the cut and paste response I got last time. So I sent an email today to email@example.com (the email address they gave me to contact after I filed my BBB complaint), no response so far. I almost suspect at this time if I want to see the zen I will have to file a BBB complaint again. And regardless if I get my zen this time, I will not bother with Peanut Labs again. They are completely unreliable.
I am curious to know if this whole zen/c-points thing with peanut labs is just a big waste of time; where people just fall in the trick to give info for money that they will never see.
I've tried to see if this was another waste of time or not, and completed few surveys, getting 3 zen here, 5 there; for a total of probably 15 or so.
Then I saw that they had this cool 1300 zen for a subscription to Netflix.....so I told myself that I will use Netflix anyway, so I went ahead and subscribed to Netflix.
Well, in the end I got no zen for the transaction.
My first thought is that the free thing works only if you get few zen at time; while for big transaction, you get nothing....they will find a bunch of excuses to justify the fact that you didn't got the zen that you expected; but in the meantime they have got the referral trough my transaction.
I hope that it was just a mistake from their side....we will see what happens (I've opened a ticket with their support system).
If this is the case, I wonder how many users here had similar issue, and if they ever got the zen that were promised by peanut lab
Otherwise I would like to warn Cryptic/PW and all the users about the issue with peanut labs; so you guys are aware that something is not right, and every one can take a stance and decide if there are basis to start a legal action (other companies has been persecuted pretty hard for false advertising involving data collected from users).
I am playing this game since closed beta, I am sure that Cryptic/PW would never allow any kind of mess with companies using their name and IP.
I hope that this is just a big mistake, but in the meantime I am looking around to see what is the general feedback about peanut lab and their free zen offers, from other users.
Thanks in advance.
Don't bother, it's a scam, and ****yc labs doesn't give a flying crap about us anymore. They're heads are too deep in NEverwinters ass.
I usually run through the available surveys when they are doing shard maintenance, but in the last few weeks every single one has told me "cannot contact that partner" or "this survey isn't right for you, choose another"
I'm left to wonder if there isn't a cap for the number of surveys you can complete?
I've earned thousands of Zen through Peanut Labs, sometimes the points come through, sometimes not. I've never gotten a response from support tickets, so I imagine they are either completely overwhelmed, or they just don't actually staff their support.
I have a feeling it's most likely bad software, rather than malicious intent that keeps the points from being recorded.
I have never had problems getting Zen from the ones where you subscribe to something and then immediately cancel the subscription before a payment cycle begins, of which there have been several besides netflix, though that was the big one. It really helped me save up for the ship I was after at the time.
iv always had problems with peanut labs even in the past like today did about 10 offers toalin about 600 zen and they have only given me about 150 at the most even downloaded a game for an offer that turned out to be a virus
I completed many offers for free Zen, paid and unpaid, even told me I was 'awarded'...
OK, after cleaning a few viruses from the links, and completing some offers I didn't really need, why is the reward not forthcoming?
So what if I paid for Zen, used it then disputed the transaction? That would be wrong, stealing, and probably would get me banned...my question is this, why is it OK for PW and STO to scam me?
They post an offer they have no desire or intention to follow through, help you or even respond to your ticket, but when you charge Zen they have no problem taking your money within seconds.
I hate scammers, liars, and cheaters and I expect better from what should be a legitimate company providing a legitimate product in an honest, ethical way.
Fine, maybe I don't spend thousands, but I have and do spend money, I follow the TOS and expect the same, but they refuse to deliver or keep their word..
Peanut labs have many different "companies" that need to submit information to PWE in order for you to get the zen. Not PWE fault per se
It is PW's fault if they advertise something that do not work or better yet grant few trojan's as a gift. If they advertise such service, it is their responsibility to check that promises on links are kept OR make note on the advertising about how not everything may work as promised.
I took a glance to these services that was linked on their page and they just looked like normal scam services getting your information, that does not mean they are that in fact.