If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
I had the filter set for Diplomats and mailed them all. Now the roster is blank because the filter has hidden the option 'Diplomats' so I can't un-filter it. Happens as well if you switch toons when one toon does not have something you had filtered on previous toon.