If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Deleting the .patch folder really shouldn't do anything, as the launcher (when working) would create a new one if missing. Keep the renamed folder around, and when we fix the launcher problem and you have patching issues you can copy the contents over to the .patch folder.
I really don't understand where does this problem come from. It affects people at random, at best, or maybe touching only Oceanics? Does Cryptic have 2 server blocks that they take down in succession before patch night?
Quote:
Originally Posted by Commander Ryzak
"WE! ARE! ROMULAN!!" *kicks spider into singularity core*
"I always knew he had it in him. And by the way, nice lungs you got there."
V. Adm. Kha Yuung, 'Towpok'
Hiya! I just started to have issues tonight. I was able to play today just fine but went to log on this evening is when I was having this issue. I download and installed the Nov 30 patch and still not working. I did the same thing as the Sept 13 patch and that one worked fine on install. Just can not get this one to work. I have deleted the old one and installed the new Nov 30 one and nothing. I have also check my ISP as suggested and still nothing. I have been try a couple hrs now and so looking for some help to get back into the game.
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Brandon "BranFlakes" Felczer | Community Manager
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Follow me on Twitter: @PWE_BranFlakes If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
Thanks Brandon, this worked for me!! Hopefully this is the start of Cryptic making sure the latest and greatest launcher is available from the website EVERY time it gets updated...
Also, I seem to have this problem about every other update, along with the inhabitants of this thread. Now that Q's elves are done making our awesome Christmas present, er, ship, could you point them in the direction of this bug and ask them to squash it?