If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
It's not worth posting anything anymore. I spent the better part of yesterday submitting Tracerts and Nettest results to another post further down and I wasn't the only one. Cryptic then comes back and blames it on Saavis, an ISP company for the errors. When it was proven that it couldn't be Saavis because there were those that were being affected that had no routing THROUGH Saavis.
It's gotten to the point that I don't think they care anymore otherwise this would have been fixed yesterday or the day before, but hey, what do I know, right? I'm just a mindless paying customer who loves this game so much that I want to play it.
Til they get their act together and fix the issues, I'm not playing. Which could be a very very long time. Have fun convincing them to fix it. I'm going to go play Marvel Heroes.