If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Did you check your PW wallet? Has the transaction gone through or is it still Reviewing?
Yes, my apologies. It had completed and was in my "wallet" for transfer. I will have to say this PWE setup is the worst transaction business I've seen in my life. I had no problems earlier in the game's life just buying what I needed and receiving it without all this new trouble. People wonder why governments want to step in and regulate online transactions, we'll when you pay half the price of a new game in stores for an online item like 1 ship, you really don't have to wonder at all.
As for the Lock boxes, even from a business point of view its shady and has greatly lowered the population of everyone who had subscribed in the past to keep the game going.