Ensign
Join Date: Jul 2012
Posts: 11
Right; If it isn't the constant connection issues it's some other god damn problem.

OK, so after two or more months of frustrating server issues, I now load up my game launcher and bang. CRASH!! WTF! is going on at the office? To busy building new ships to flog, rather than fix these WIDESPREAD issues regarding the ability of many players, to actually play the game. No play, No money!! Saves?

OK Rant over. What the h$ll is this new issue I'm having? I re-installed the game and it worked for a whole 12 hours after i de-selected fast launch: Now today I load this new patch and get hit with this garbage ERROR 36!?

I'd love some help here before I eat my dogs in a blind rage... I aint no IT expert, so do me and many others a favour and at the very least respond to the problems on this forum, and also quit the blaming of the players for the problems.


So tell me ==== ERRROR 36: A file was was locked that could not be open? wtf does that mean to normal people without a degree in computer science? I really would like to play this game withought having to re-install it every half a day.


I'll hold my breath


Career Officer
Join Date: Jun 2012
Posts: 2,241
# 2
08-30-2012, 06:02 PM
Quote:
Originally Posted by gggooly View Post
So tell me ==== ERRROR 36: A file was was locked that could not be open? wtf does that mean to normal people without a degree in computer science? I really would like to play this game withought having to re-install it every half a day...
:
It means that some other program (such as a Anti-Virus utility) is using the file, and won't let anyone else use it until it finishes...
Ensign
Join Date: Jul 2012
Posts: 11
# 3
08-31-2012, 02:28 AM
Quote:
Originally Posted by grouchyotaku View Post
It means that some other program (such as a Anti-Virus utility) is using the file, and won't let anyone else use it until it finishes...

Good man/woman,

At the very serious risk of sounding like a chimp with a keyboard - How in the name of begeebers do I resolve this?

I'll start by pressing some off buttons!
Ensign
Join Date: Jul 2012
Posts: 11
# 4
08-31-2012, 02:34 AM
Update

Now the launcher is crashing....

This is a *four letter word*
Career Officer
Join Date: Jun 2012
Posts: 2,241
# 5
08-31-2012, 08:15 AM
Quote:
Originally Posted by gggooly View Post
Good man/woman,

At the very serious risk of sounding like a chimp with a keyboard - How in the name of begeebers do I resolve this?
The obvious thing to try is to look at your Anti-Virus configuration, and see if you can 'exclude' the directory where STO is installed from the Anti-Virus Scans...

Another possible source of the problem is the Windows File Index Scan, (used to make faster file lookup possible) which can also be disabled...
Ensign
Join Date: Jul 2012
Posts: 11
# 6
08-31-2012, 11:51 AM
Nice one Dude, I'll try that and post any results.

GGG
Ensign
Join Date: Jul 2012
Posts: 11
# 7
08-31-2012, 12:42 PM
Don't know how, but in a desperate attempt at ''Running as administer'' I've managed to get on to the game...

Lets see if it lasts....
Ensign
Join Date: Oct 2012
Posts: 29
# 8 Error 36
10-18-2012, 10:44 AM
The game was working fine this morning befor the 2 hr shard work. What can be done, short of deleting and downloading the game again, to get access again? I log in as the administrator.
Ensign
Join Date: Jul 2012
Posts: 11
# 9
10-18-2012, 12:10 PM
Quote:
Originally Posted by muppetdrummer View Post
The game was working fine this morning befor the 2 hr shard work. What can be done, short of deleting and downloading the game again, to get access again? I log in as the administrator.

Hello Mate,

Same storry for me once again. Last time i ran as admin for a while then went back to run as normal, and it worked fine. As for the real issue, I've no idea (chimp with keyboard)

Anyone out there with a bit more knowledge for us dunces?
Ensign
Join Date: Oct 2012
Posts: 9
# 10
10-24-2012, 10:30 AM
Hi gggooly
There is a download you can get ( http://sto-forum.perfectworld.com/sh...d.php?t=270847) download it to downloads. Its a .rar so you'll need a program to open it (I recomend Winzip which you can get an 'evaluation version' for.) In your downloads make a new folder called star trek online and extract the .rar to there. Open the folder inside is another 2 folders 1 called localdata and another called Star Trek Online and then a .dll called dbghelp.dll. Theres a text file called pcl (DO NOT EDIT or the game won't work). [b]IGNORE ALL OF THESE.[b] The other 2 is 2 application 1 is called cryptic error and then the other is called star trek online, double click this and the launcher updater should appear and then the launcher will open. It should then take 3-5 hours to launch and then your playing the game (at last).

Hope this is helpful its what I did
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