Skrill sucks! I got blocked for 24 hours from purchasing zen because my boyfriend and I in our respective accounts tried to purchase ZEN & used the same card. To top it off their customer service rep was INCREDIBLY rude and unhelpful. Instead of hearing me out or allowing me to explain the situation he kept cutting me off & talking over me. I will NEVER buy zen again if this is the kind of hassle I have to go through for it.