You can claim your promotional items through the in-game C-Store, under the "Items" tab. (NOTE: This item can be claimed once you unlock the Duty Officer system around level 12.)
Once you've claimed the item, open the box in your inventory to receive your rewards [NOTE!] If claiming on a Romulan character, please do not open the box in your inventory until you've chosen an ally.
Once steps 1-6 are complete, steps 7-8 may be repeated on all your existing and future characters. Enjoy!
Last edited by pwebranflakes; 07-04-2013 at 02:02 AM.