Republic Veteran
Join Date: Jun 2012
Posts: 126
Im on the new gene4 i believe they call it and a home network. anyway everything what working just fine until today. i logged in to update sto why i was doing house work. it keep getting to 393kb downloaded and stops. it then throws my internet into choas i cannt access any pages or anything. but i close sto launcher and wait bout a min or two and everything fine. dont know file i need to delete to start the patch over
Republic Veteran
Join Date: Jun 2012
Posts: 126
# 2
10-11-2012, 09:08 AM
as this morning i norrowed it download to my patvcher and have no clue what to do. everything else that requirs the internet run fine. sto is only thing im having issues with.

what do ping need to do a tracer?
Career Officer
Join Date: Jun 2012
Posts: 2,473
# 3
10-11-2012, 11:15 AM
From the symptoms, it sounds like your router is being overwhelmed by the number of open simultaneous network connections. (STO is known to use many more network connections then most other networked applications and can easily trigger this kind of condition.)

Try disabling all other networked applications and utilities before starting the STO launcher. In the worse case, you may need to upgrade your router to a more powerful model...
Republic Veteran
Join Date: Jun 2012
Posts: 126
# 4
10-11-2012, 11:52 AM
umm ok now i think bout it that doesnt any sense i mean i have the same box i hd with my old hughesnet system. and had no isses with other having download in our freetime aka unlimited download time. i jusdt upgrade to a hughesnet system and this one can download anytime

Last edited by philchap; 10-11-2012 at 02:13 PM.
Republic Veteran
Join Date: Jun 2012
Posts: 126
# 5
10-11-2012, 09:34 PM
i ran nettest and this what i got

contacting nettest server..
timed out
hit return to exit

i would a tracert but not server where to run to.
Republic Veteran
Join Date: Jun 2012
Posts: 126
# 6
10-12-2012, 03:14 PM
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Phil>tracert
Unable to resolve target system name

C:\Documents and Settings\Phil>tracrt
'tracrt' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Phil>tracert

Tracing route to []
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms
2 620 ms 619 ms 612 ms []
3 623 ms 599 ms 619 ms []
4 608 ms 643 ms 615 ms []
5 696 ms 659 ms 679 ms []
6 636 ms 648 ms 687 ms [154.54
7 644 ms 679 ms 679 ms [66.28.
8 693 ms 684 ms 669 ms [66.28.
9 683 ms 718 ms 700 ms [154.54
10 698 ms 728 ms 699 ms [154.54
11 688 ms 722 ms 717 ms [154.54
12 715 ms 719 ms 720 ms [154.54.46.
13 750 ms 719 ms 721 ms
14 731 ms 694 ms 684 ms

Trace complete.

i having trouble contacting support thru the perfect world website too. but eerything on my internet seemsd work. so any help would be nice

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