If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Thats right and I'll tell you why. I am a life time member since pre order. Now that its free to play we get 500 zen a month. So I decided to go to earth starport today to redo the uniforms of my crew. I had several to do and was in a hurry to get back to the STF missions. I knew I didnt want to buy anything new and was just changing some basic colors and stuff. Well before I knew it I had spent zen when I didnt want to. Yes I know I should have been more careful when I clicked accept but I didnt know that it was set up to auto change things I wasnt changing if I changed another part. It was changing from the free design to a pay design on another section when I changed free designs. For instance I change one part of the pants to another that were both free and it auto changes another part of the pants to a pay verion without you doing it. The only reason it would do that is to trick people into wasting zen when they didnt want to. In other words its premeditated and that is theft. I will be contacting perfect world about this and if im not reimbursed the zen taken I will be letting others know like better buisness and others about Perfect worlds underhandedness.