If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
At it's heart, MMOs are run by gaming companies, which employ various IT technologies. Sometimes, production systems go down, and bad things *do* happen. I don't recall Cryptic ever stating they were a five-nines company.
Go have a sandwich, watch a youtube video, call a friend, or go to bed. This isn't the end of the world.
Lets hope they will skip over the next week maintenance...also I think the server is a Pentium 2 PC with windows 95 without license but with a Peewee logo on it
Maybe they are making it so you can switch characters without logging out and thats why you cant log on but if logged on you can still play
Don't be ridiculous. That would require some actual PROGRAMMING done, not to mention the addition of a new patch. Notice the forums are suspiciously absent of anything even resembling patch notes.
Appears the login server was online for a moment. I saw my character list, tried to log in on it, BAAM!!! Back to "Closed for Maintenance". Good job Cryptic. Good job.