Ensign
Join Date: Mar 2013
Posts: 11
# 1 Support Problem
07-23-2014, 04:47 PM
Hello, i have a urgent support problem ingame and submitted a ticket ingame.


1) does anyone know how often he support works online?

2= does anyone know how reliable they are in solving probles or restoring stuff accidentally made by a problem?
Lt. Commander
Join Date: Nov 2012
Posts: 132
# 2
07-23-2014, 06:13 PM
Well it would help to know what your issue is. But generally they have been pretty good about responding to my requests for help. Maybe a few days before I get a reply from an actual human being. But with the update out they might be a bit backed up.
Ensign
Join Date: Mar 2013
Posts: 11
# 3
07-23-2014, 06:16 PM
i did a fatal mistake wich is i hope people agree also partly there own fault for having 2 almost exactly same named items, i started a request for Adaptive MACO Deflector Dish, and noticed i need the NORMAL one... when i already put in 900 marks and 5k dilithium....
Captain
Join Date: Dec 2012
Posts: 2,176
# 4
07-23-2014, 06:45 PM
You're SOL on that one. Support will not swap items for your own mistakes. (In fact I believe they don't even have the editing tools necessary to do that anyway even if they took pity on us.)
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Captain
Join Date: Nov 2012
Posts: 5,157
# 5
07-23-2014, 06:56 PM
This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies. ~Askray
Chive on and prosper, eh?

My PvE/PvP hybrid skill tree

Last edited by askray; 07-23-2014 at 07:09 PM.
Ensign
Join Date: Mar 2013
Posts: 11
# 6
07-23-2014, 07:02 PM
This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies. ~Askray

Last edited by askray; 07-23-2014 at 07:10 PM.
Community Moderator
Join Date: Jun 2012
Posts: 2,425
# 7
07-23-2014, 07:10 PM
Thread closed. Insulting people, PWE or cryptic doesn't help your cause and only gets your threads closed.

/Closed
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