If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Constant server disconnects have caused our group of about 7 people all of which have spent money in the game now, to consider not playing STO any longer.
The constant disconnects have forced us to stop playing tonight after dying due to level-matching dropping when the fleet leader drops every 10-15minutes, and other people dropping at random.
Not only is this a problem but you then are forced out of the fleet and forced to warp away when you log back in.
This has to be fixed soon, Cryptic/Perfect World. You're losing at least three of us if this goes another night...
the server thing is hitting the game bad and me to. my ship name is the uss atlantic if you see me then hook up if you are in the game. I can't belive the makers made people pay online more and be giving a crap servers.