*!*!*We are investigating an issue where some players are seeing a "login failed for unknown reason" error at the log-in screen.*!*!*
We are investigating a bug where some Gold Members may not have received their additional character slot -- details here (Will be fixed ASAP!).
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Brandon "BranFlakes" Felczer | Community Manager
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Follow me on Twitter: @PWE_BranFlakes If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
Used to be brobinson1263. Now I have to use something different for a forum name. Guess I'll use my motorcycle model.
Forum Member since October 2009 - LTS since February 2010
Thanks for the custom Avatars back. Now I have to find my old sig
Last edited by sabrevt1100; 10-24-2012 at 04:43 PM.
Reason: Because I felt like it
Now I've got to hope he's done or will do one of these for some of the other series
Volunteer Community Moderator for the Star Trek Online forums -- My views may not represent those of Cryptic Studios or Perfect World Entertainment. If you wish to speak to someone on the community team, file a "forums and website" support ticket here, as we are not able to respond to PMs regarding moderation inquiries.
The 4F's: Friendship, Freedom, Fun, and Fair-Play