Let me know what else to provide and where to find it and hopefully we can get this worked out. I tried editing the resolution in the gameprefs.pref file and have tried multiple ones but nothing seems to work. Graphics card drivers are up to date too.
if it's built on the tech I'm thinking of (IE it's a 6XXX card architecture circa 2006); your issue is that the graphics chipset just doesn't have the ability to run STO as the minimum specs are an Nvidia 7900 or 7950GT (and even those cards will not run the game all that well.)
If it's the on board motherboard version, the memory is limited to 256 MB.
If this is indeed what you have, it's far below the minimum specs needed to run STO.
Formerly known as Armsman from June 2008 to June 20, 2012
PWE Drone says, "Your STO community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."