If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Worked fine last night, but upon trying to log in this morning, my username was missing from the login box, and the launcher just hangs at the "patching" step & won't progress.
I can't even get it to check the files or anything.
Looking round the forum I'm not alone in this, but no word from support on what's going on.
This is really frustrating, just when I was starting to enjoy the game again.
I am having the same issue. The launcher is frakked since the zen promotion update....
Edit: cannot play the game period. I load up via the game shortcut bypassing the launcher and it times out trying to connect to the account server...
I have the same issue as you exactly happening here. The only difference is I haven't updated the client since September. Tried to login and as soon as I hit the "login" button it crashes.