Join Date: Jun 2012
Posts: 98
# 1 Can't buy Zen
10-29-2012, 01:02 AM
I'm stationed in South Korea by the US military. In order for me to access the STO and PWE websites, I have to make use of a VPN program. The VPN works fine except when it comes to buying Zen. The PWE site demands that my address be from the US, so I have to connect my VPN. But when I try to checkout, the company they process payments through will not allow the use of the VPN. Rock and a hard place. What can I possibly do?
Empire Veteran
Join Date: Oct 2012
Posts: 1,150
# 2
10-29-2012, 01:12 AM
Farm, Farm, Farm, Farm, Farmville.

Otherwise you're S.O.L.
Join Date: Jun 2012
Posts: 90
# 3
10-29-2012, 03:12 AM
you could try downloading steam and installing STO through steam then you should be able to use the steam wallet to purchase ZEN. From what i can tell steams services should be available in south korea.

you can even make a desktop shortcut to STO to start the game normally and only ever use steam for the zen purchases. A far simpler method than trying to navigate through the PWE website

HHMMMMMmmmmm, Pizza !!!!!
Career Officer
Join Date: Jun 2012
Posts: 128
# 4
10-29-2012, 07:17 AM
Contact their billing department, I had an address situation as well not too long ago myself, PW fixed the issue in three-four days. Now I can make purchases hassel free.
Join Date: Jun 2012
Posts: 98
# 5
10-29-2012, 09:04 AM
That's another problem. I have tried to contact them, but every time I click on the link to do so, the browser can't load the page. Something about too many redirects.
Career Officer
Join Date: Jun 2012
Posts: 1,265
# 6
10-29-2012, 02:26 PM
Do you have relatives in the states... or the UK?

You can have them buy a PWE card and put Zen on your account, then simply pay them back. Set up a direct deposit to a bank back home to a trusted family member. Deposits can be as little as $20usd to a Walmart pre-paid card....
Join Date: Jun 2012
Posts: 98
# 7
10-29-2012, 03:56 PM
The issue has just been resolved. Before, I was trying to pay for the Zen with my debit card. Just now though, I tried using my PayPal account and it worked. I wish I had known that before, but I guess it's FYI for anyone else who might have this problem.

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

All times are GMT -7. The time now is 02:08 AM.