Bombadier22, given that I and several other players are still locked out of the game at 28.5 hours since the Romulan expansion launched and basic functions that worked fine prior to launch but now completely don't work -- we're talking patching and log-ons -- I'd answer to you that YES, listening to feedback and extra time would have been extremely beneficial! We can't log-in as the launcher crashes every time upon the start of a patch. How can any MMO break such a basic, existing function? I expected problems with new game content. NOT WITH PATCHING!