If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
fOR ALL THOSE HAVING THIS PROBLEM CHANGE MAP INSTANCE ONE TO TWO TIMES THIS CORRECTS PROBLEM. TRYIT
Not always. Typing in caps makes you look like a jerk, being wrong in caps makes you a dumb jerk. The fix that worked for me was going to the bridge. It's worth noting I also changed sectors first, so I'm unsure if this contributed to the temp fix.
It's really too bad that this bug hasn't been resolved during the weekend, but I'm not surprised.
Can't slot any bridge officers. Neither can my wife. We can't play. Since we came back just for the third anniversary event to see the improvements, I guess you could say that this leaves a rather unappealing impression on how things have changed.
We've tried switching instances, logging out, going to Memory Alpha, visiting the ship's bridge, buying a shuttle, getting new bridge officers (which worked for that one bridge officer, but I can't replace my favorites with an all new set just for this bug) ... we've tried every dance that's suggested in these 36 pages (except warping to the fleet starbase since we aren't in a fleet), and none of them have worked.
Basic game functions have been impaired by recent changes, but I suspect most developer interest is focused on generating new sources of revenue.
It sure would be nice if this would get fixed. Both of my Fed characters got the new Ambassador refit, but I can't do anything with them since the bridge is locked up. Have tried changing maps, changing ships, nothing works. I realize this is free-to-play, but right now it's "no play". Get with it devs.
Got promoted to Captain last night - new ship, couldn't slot. Tried a couple of things, then found the suggestion somewhere to slot your bridge officers into and then back out of a universal slot (like on a shuttle), and then I was able to assign them properly. I realize that won't help anyone who doesn't have a shuttle - but it DID work when several other suggestions (visit Bridge, leave sector, change them from inside the shuttle, etc) didn't.
I just got a new ship and had the same problem. I went to several sector blocks, but still couldn't get it done. I finally went to a cluster and then went directly to the bridge (didn't do anything else first) and finally got the stations set.
I literally logged on today, and right away I noticed my attack panel and bridge officer panel were both missing. I've tried to change ships, that doesn't change it and when I do change ships I can't assign any bridge officers. Then I tried unequipting my bridge officers and putting them back in their slots and that didn't work either. I logged onto my other characters and everything is fine with all of them. The panels are their and bridge officers are working, so it's just my main that isn't working properly.
Well now, I still had four 'toons that I had been unable to assign BOff's with.
With two of them I beamed to my ship and entered Sector space, then I changed instance and boarded my Bridge ... that way I was able to assign BOff's to two of my 'toons. This didn't work for three and four so, with three, after the Bridge failed I left the Bridge and flew to Delta Volanis Cluster -- it didn't help -- so I entered a random system in that Cluster, killed a Klingon ship that was lurking just inside the system, and then assigned my BOff's.
Number four, unfortunately, is still without BOff's as nothing at all seems to be helping there.
It has been over 74 hours since this particular bug hit. This is unrealistic, it should have been fixed the day it happened. I really do not care that this is effectively a holiday weekend in the US. A service has been offered and, by many, paid for so we deserve that service!
Hell, nobody can even be bothered keeping us updated about the progress that has, or hasn't, or is, or isn't, been made.
I am totally disgusted at this cavalier treatment of a loyal player base!
Disclaimer: This post is in no way intended to be a troll or flame or slur of any other kind towards anyone or anything either directly or indirectly involved in or with, or not involved in or with, Star Trek Online and I proffer my sincerest apologies to anyone who believes it is directed to the aforementioned.