Lt. Commander
Join Date: Sep 2012
Posts: 170
# 101
11-14-2012, 04:37 PM
No apology, and i echo the sentiments of


Quote:
You still lied.

You still thought it was a good idea to force your players/customers to play the game in a way you found acceptable; for an amount of time per day you found acceptable, not taking into consideration if it was what they wanted or would enjoy.

You still completely ignored your player/customer feedback about your coming changes and did what you wanted, reguardless.

This is in no way good business practice. You do not ignore what custmers tell you, then tell your customers what you have decided it is they want. And you most certainly never lie to them. Not if you wish for them to remain customers for long.

As everyone else is; I am glad that you decided to re-think some of your recent decisions; and to actually take into account what it is the players/customers would like.

But this never should have been an issue in the first place; and the damage is done. Restoring players/custoners confidence in you is going to take time and considerably more then an "oops, our bad" post on your part.thers earlier in this thread.
The playerbase deserves an apology for the dev team's actions. I'm not asking for stuff or a free ship or anything like that. But a statement from the dev team stating on how badly they misjudged the playerbase on this matter and how WRONG you guys were to do this would go a fair way towards fixing some of what's happened.
Lieutenant
Join Date: Jun 2012
Posts: 82
# 102
11-14-2012, 04:38 PM
Thank you so much for listening to your customer base, you guys made a great
call! STO is a really fun game, and the STF's are still some of the most fun areas in
the game, and the extra Dilith Reward adds a little smile at the end of the run!

Good Job and good Call Cryptic/PWE
Tieberion, Captain of the USS Excaliber NX-97000-B

www.AccessDenied-STO.com
Empire Veteran
Join Date: Jun 2012
Posts: 1,652
# 103
11-14-2012, 04:38 PM
Quote:
Originally Posted by rodentmaster View Post
So many sheep congratulating them without bothering to read the thread up until this point.

Sheep!

It's not a good thing. It's a very bad thing. It remains a bad thing despite this PR stunt they staged.
In case you haven't noticed, they're congratulating them on putting back the Dilithilum in STFs. Read: congratulating one small change.

That congratulations probably doesn't convey their feelings about the entire situation.
Was named Trek17, but still an author.
Republic Veteran
Join Date: Jun 2012
Posts: 708
# 104
11-14-2012, 04:38 PM
pleased to see your reversing a little. i will like to say please do some reversing on the underperforming doff exchange. that you have well and truely over vauled that. it was a system that players that purchased reinforcement packs would use. so what i'm saying is it's like being charged zen then charged again and as such actually harms the the way i might go about spending zen on doffs..... your charges are far to high.

so either reverse or lower all doff packs in the c/z-store 275 then having to pay way over the odds to exchange whites/green/blues you don't want is crazy.

Captain
Join Date: Jun 2012
Posts: 1,367
# 105
11-14-2012, 04:45 PM
Quote:
Originally Posted by trek21 View Post
In case you haven't noticed, they're congratulating them on putting back the Dilithilum in STFs. Read: congratulating one small change.

That congratulations probably doesn't convey their feelings about the entire situation.
No, the sentiments are glowing, overly positive. You don't congratulate your boss for cutting your pay, then firing you, then hiring you back at cut pay.

STFs are still cut in half for what they used to give out. Yet rates are massively increased. It's a cash grab, nothing else. Designed entirely to limit dilithium but increase the cost of everything to require loads of dilithium.

Can't make the dil you now need? Don't worry, you can pay real world money to get it!

There is nothing, not one single thing, in this entire patch, worthy of praise once you realize the facts of what they're doing. It's borderline sinking their own ship on purpose.
Rihannsu
Join Date: Jun 2012
Posts: 195
# 106
11-14-2012, 04:47 PM
Thank you!
Starfleet Veteran
Join Date: Jun 2012
Posts: 239
# 107
11-14-2012, 04:48 PM
Quote:
Originally Posted by dastahl View Post
Greetings!

After many hours of deliberation and review of the post Season 7 player data, I've made the call to reverse the decision to remove Dilithium as a reward for running STFs. In addition, we've also decided to keep Dilithium as a reward in Fleet Actions.

There have been numerous posts explaining the rationale that went into the reward changes and I can clearly state that our goal of getting more Dilithium into the average player has been very successful. As the data suggested, there is a huge contingent of players that simply do not play STFs but are eager to earn Dilithium in other content. These players are benefiting from the addition of Dilithium in the Fleet Actions, so that worked well.

However, our concern that there would be too much Dilithium in the economy if we left Dilithium in both STFs and Fleet Actions has been outweighed by the frustration we've seen from STF fans since the launch of Season 7.

Season 7 is an awesome content filled update that the team is very proud of that has been overshadowed by player frustrations over the Dilithium changes. Cryptic has and always will take player feedback into consideration when making decisions and this is a case where we agree with the players that Dilithium should be back in the STFs. It is more fun to run STFs when you can earn Dilithium towards end game gear and no amount of data driven logic can outweigh this.

So here are the changes we'll be making in a maintenance build by the end of this week.
  • Normal STF runs will grant 480 Dilithium
  • Elite STF runs will grant 960 Dilithium
  • Space Fleet Action runs will grant 480 Dilithium
  • Ground Fleet Action runs will grant 640 Dilithium

This is in addition to the other rewards that STFs and Fleet Actions grant.

While this is still a change from Season 6, we hope that these new amounts will help the average player earn more Dilithium per day while maintaining the Dilithium that players who like to run STFs were receiving.

The additional Dilithium may impact the player-to-player Dilithium exchange rates in the future, but we would rather you were having fun in Season 7 than worrying about the economy. We have enough of that to deal with in the real world.

Thank you for your patience and for being the best community of any MMO.


- dstahl


(p.s. the web team has updated the blog I posted last night with these changes to help cut down on confusion.)
Well, color me impressed! Not only did you all LISTEN to the players, you DID something about it, AND right away!

You certainly have earned my gratitude, and you've done much that adds "Clustomer Marks" in my account book!

Fleet Commander
Caprica's Revenge
(...actually active since November 2010, which may one day be important to archaeologists, but not to anyone else...)
Career Officer
Join Date: Jun 2012
Posts: 20
# 108
11-14-2012, 04:48 PM
Quote:
Originally Posted by chiisauma View Post
You still lied.

You still thought it was a good idea to force your players/customers to play the game in a way you found acceptable; for an amount of time per day you found acceptable, not taking into consideration if it was what they wanted or would enjoy.

You still completely ignored your player/customer feedback about your coming changes and did what you wanted, reguardless.

This is in no way good business practice. You do not ignore what custmers tell you, then tell your customers what you have decided it is they want. And you most certainly never lie to them. Not if you wish for them to remain customers for long.

As everyone else is; I am glad that you decided to re-think some of your recent decisions; and to actually take into account what it is the players/customers would like. This is definately an improvement we are all happy with.

But this never should have been an issue in the first place; and the damage is done. Restoring players/custoners confidence in you is going to take time and considerably more then an "oops, our bad" post on your part.
^This^
My thoughts exactly.
"If your conscience is bothering you, you should sooth it with the knowledge that you may have just saved the ENTIRE Alpha Quadrant. And all it cost was the life of one Romulan senator, one criminal, & the self-respect of one Starfleet officer. I don't know about you, but I call that a bargain." - Elim Garak
Ensign
Join Date: Sep 2012
Posts: 4
# 109
11-14-2012, 04:50 PM
And what's even better is that the Com thanks Cryptic for making this change, what means that you now have to spend more time to get 1440 Dil. Now you have to do one Fleet Action for 1440. Thats about 15 minutes. After that change hits live, you need to do 15 minutes Fleet action and another 15 Minutes STF's just to get the same 1440. And all the "Thank you so much for listening to your customer base" sayers do really think thats something to thank Cryptik for?
Empire Veteran
Join Date: Jun 2012
Posts: 1,652
# 110
11-14-2012, 04:51 PM
Quote:
Originally Posted by rodentmaster View Post
No, the sentiments are glowing, overly positive. You don't congratulate your boss for cutting your pay, then firing you, then hiring you back at cut pay.

STFs are still cut in half for what they used to give out. Yet rates are massively increased. It's a cash grab, nothing else. Designed entirely to limit dilithium but increase the cost of everything to require loads of dilithium.

Can't make the dil you now need? Don't worry, you can pay real world money to get it!

There is nothing, not one single thing, in this entire patch, worthy of praise once you realize the facts of what they're doing. It's borderline sinking their own ship on purpose.
They are glowing, but they only mention this one change... that does not speak praise about the lack of changes to anything else, but I don't know about you.

Seperate issues are separate issues, even when related. That's all I'm seeing
Was named Trek17, but still an author.
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 08:17 AM.