Commander
Join Date: Jun 2012
Posts: 441
# 71
12-25-2012, 06:19 PM
Quote:
Originally Posted by elderdrake123 View Post
I too am in this boat and something is amiss. I see that, after posting this, I have posted 2 times. lol, what? I am a lifetime subscriber and a loyal player since beta and have been active in the forums in the past. I can not link my characters nor create forums topics (apparently I am still new according to large bold red lettering at the top informing me:

"Hello Captain!

At this time, you may only post replies to threads that have already been created. After a certain amount of time has passed since your registration date, you will be able to create new threads in forums that allow it.

Thanks,

The Star Trek Online Community Team"

It has been several months since I received a stipend, my tickets are not being answered, emails are auto-reply only so far, and yet if I go to the STO site directly and click on "My Account" I can see my game credentials and play time properly listed, if I click "My Account" from this area I show nothing. Obviously the process of linking my Cryptic account to Perfect World went awry yet I followed the instructions to a letter. Hopefully this is addressed soon as this is just ridiculous.
If you logged into the forums after the changeover some time ago, then it doesn't matter if you've had an account since launch, as far as the forums are concerned you're a new poster and therefore fall under thread creation restrictions.

Once you've met a certain time period after your first login, you should be able to create new threads.

Per this thread that metric is constantly shifting and PWE is not at liberty to disclose the conditions under which that restriction is lifted.

If you feel that you are getting the message in error, please contact support.
****
Lagging, D/Cing, or rubberbanding? Here's some help.

Current ships: A lot. RTR 15 National Championships....and counting
Career Officer
Join Date: Dec 2012
Posts: 22
# 72
12-26-2012, 01:08 AM
Quote:
Originally Posted by lewstelamon01 View Post
...
Per this thread that metric is constantly shifting and PWE is not at liberty to disclose the conditions under which that restriction is lifted.

If you feel that you are getting the message in error, please contact support.
Thanks for the url, I found this mod reply on it:

From DarthPanda16
"Reply to a thread on the forum of your choice. Say like on a Monday.

By Friday or Saturday-ish, you should be able to make your own threads."

So maybe my replying now to a thread will jump start the removal of this restriction. I have to agree with the posters in that and other threads that I think this is an ill conceived way to handle not only a spam issue, but also correlating data between Cryptic and Perfect World regarding forum accounts.

My account is a complete jumble of crossed wires, so to speak, from joining my Cryptic to a Perfect World account. I have a ticket in on it and hopefully it can be sorted out soon. Regardless, thanks for the friendly heads up and happy gaming.
Ensign
Join Date: Nov 2012
Posts: 1
# 73
12-27-2012, 01:46 AM
Getting back on topic, is anyone else still having trouble receiving their monthly stipend?
Career Officer
Join Date: Dec 2012
Posts: 22
# 74
12-27-2012, 09:04 PM
Quote:
Originally Posted by avagdu View Post
Getting back on topic, is anyone else still having trouble receiving their monthly stipend?
That was what I originally posted on, I just included the other irregularities to see if there was a correlation. I myself have not received a stipend for a couple months now and I currently have a ticket in on the issue. If you have not already I would recommend putting a ticket in yourself if you have a lifetime sub and are missing the stipend you should be receiving.
Ensign
Join Date: Jul 2012
Posts: 7
# 75 zen stipend
01-02-2013, 02:20 PM
Has anyone received their stipend for December causd i haven't
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 76
01-02-2013, 02:26 PM
You can inquire about your stipend by sending in a support ticket (link in my signature) or emailing directly: customerservice@perfectworld.com -- I will say that every time we've looked into a stipend issue, when the player was a lifetime or gold member, we've never found someone to have missed it. It's an automatic process. With the Dilithium Exchange, and C-Store items that have prices below the stipend amount, I personally have thought I missed one but I had forgot I purchased a couple Master Keys and converted some for Dilithium.

If you're a monthly gold subscriber, it comes in on or around 30-days past the day when your bank last hard posted the subscription charge (moved from pending to posted). This can happen at anytime during the day. Lifetime subscribers (who have been subscribed for at least 30-days), will get it on or around the day of the month when your bank hard posted the original lifetime subscription charge (moved from pending to posted).

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Career Officer
Join Date: Jun 2012
Posts: 779
# 77
01-02-2013, 02:32 PM
yes. allthough I have had a few delayed but usaly get ontime
Starfleet Veteran
Join Date: Jun 2012
Posts: 357
# 78
01-02-2013, 08:13 PM
An e-mail notification will be nice to have, when it shows up. These days the amount Dll been process on a daily basis, it can get lost in the pile.

Task Force Zulu--Back to Duty X4 SB T1.5, Tac 2, Eng 1 & Sci 1.
To the Edge of Space and Beyond

Subscribe to STO--1200+ days
LTS December 2011
Ensign
Join Date: Jan 2013
Posts: 8
# 79
01-04-2013, 10:45 PM
I've been a gold member for 2 months now and have yet to see a stipend. To be honest, I'm not sure where to find it but I am sure I have received no notice about it. Could someone be kind enough to tell me where to look for it? Thanks in advance.

EDIT: I have now discovered that the Promotional Points are supposed to be deposited in my STO Zen account....and they haven't been for the last 2 months. I guess the problem is bigger than just a few people.

Last edited by navarran; 01-04-2013 at 10:49 PM.
Career Officer
Join Date: Jun 2012
Posts: 2,170
# 80
01-05-2013, 07:54 AM
Quote:
Originally Posted by navarran View Post
I've been a gold member for 2 months now and have yet to see a stipend. To be honest, I'm not sure where to find it but I am sure I have received no notice about it. Could someone be kind enough to tell me where to look for it? Thanks in advance.
This Forum is only for 'Peer to Peer' support. If you want this issue to be addressed by Cryptic/PWE, then you should be posting this on the PWE Tech Support Forum... http://techsupport.perfectworld.com/
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