If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
This wouldn't technically be an exploit. I know the line is fuzzy, but this was an error in the code that resulted from an oversight on our part. We can't/won't be policing and penalizing players for making use of this oversight if they choose to. In fact, this particular bug is so easy to reproduce that many players may be making use of it without even knowing they are doing so.
And I'm not really encouraging it. I just know that we don't have the resources or justification to hold players accountable for making use of this bug while it remains live.
Cryptic - Systems Design