> > > Hi Captains. Thank you for your patience! We've got our top Engineers checking in on the errors you are reporting. More updates as they become available, so watch this announcement section. < < <
UPDATE! We will be bringing down STO in 1hr 22min for emergency maintenance. ETA is 2 hrs (2AM) PDT. Details here.
Update! The queue is clear for now :) Thanks for your patience as we worked to get all players in. (Note: There may be small, sporadic queues as more players log in.)
Update! We are aware that some players are seeing an error upon login and are working to resolve this.
Jolan tru Captain!
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***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Since the season 7 republish this map has now become incompletable. If you explore the map to do the additional tasks, the npc contact that is required to complete the map disappears and doesn't reappear when nearing the objective. This may be caused by moving too far away from the contact, but this didn't happen while it was published in season 6.
I also have a missing npc in "The Return to Terra Nova." Spawn point is pretty far away from him, and he is nowhere to be found on the first level of the ziggarut. The ones on the second and third level are fine. It's not a big deal for this specific mission, but if it is affecting my other missions, then it's a big deal.
There is not a talk to him objective. He is just far away and nowhere to be found when I get close to him.
Keeping up with the J'sens
ID: ST-HRJGPHDQ7
Map The Wel'Cha Main Deck #1
Issue: Contact disappears after first interaction
Loading on the map, the first storyboard interaction is to speak with the captain. Once you do this a series of complete interactions are called by the storyboard. On completing those tasks, you are speak with the captain again, but the NPC disappears sometime between the initial interaction and your return.
Digging in the Past
ID: ST-HGE2R20B0
Map Havrashran Station
A NPC is supposed to become visible at the end of a combat sequence but is not spawning. This might be possible because the player is within a room interacting with consoles and does not have direct LOS on where the NPC spawns
I also have a missing npc in "Relics." My renaissance man is nowhere to be found on the alien ship. He is not in his stasis chamber.
This isn't an issue of distance for me. In both "Terra Nova" and "Relics" (and probably others that I have yet to check), the npc just isn't there. These are not npcs set to spawn or despawn. They don't have any tasks or objectives attached to them. They just aren't there.
Hopefully, it's an issue with the y value or something. "Relics" can still be completed, but it will confuse the player. The entire plot is about finding a guy in stasis, and now that guy is nowhere on the ship.
Yet another reason that I'm nervous about hitting that submit button. This is a spotlight. I need the ability to fix my mission when Cryptic breaks it or mucks it up.
OK, yes this is a really terrible bug, and it does seem to be related to distance, although some of my npcs do not seem to have spawned at all.
Project: "The Needs of the Few" Third map is a compound with about 100 npcs. As I wander through it from end to end, npcs begin to disappear one by one, until there is not a single npc left in the compound.
The mission cannot be completed.
Some of the npcs never appear, like a preacher on a platform, although the crowd around him is there. Others disappear after I get out of range.