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> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <


Jolan tru Captain!

Welcome to Legacy of Romulus!

If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
(Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)

If you have additional questions about the Legacy or Starter pack, please read this FAQ.

Thanks SO MUCH for all your support, and we'll see you in-game!

- The Star Trek Online Team

***Resolved Issues***
  • "Login failed for unknown reason" error
  • Missing additional character slot for current/ lapsed Gold Members
  • Slow patching in the launcher
  • A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally

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pwebranflakes's Avatar
pwebranflakes
Community Manager
Join Date: Jun 2012
Posts: 4,532
# 1 15% Bonus ZEN Promo!
11-21-2012, 02:00 PM
We are happy to announce that from now until Sunday, November 25, 2012 (3:00 PM PST), players will receive an additional 15% bonus when purchasing ZEN through select payment processors.*


*Click here for full details.
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes
If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
capnbowman's Avatar
capnbowman
Ensign
Join Date: Jun 2012
Posts: 4
# 2
11-21-2012, 02:09 PM
How about a Z-Store Sale as well? to compensate your loyal customers for the hiccups since Season 7 Launch?



You know, bring back those players that are wasting time on the evil that is SWTOR.

.... .... Please?
capnbowman's Avatar
capnbowman
Ensign
Join Date: Jun 2012
Posts: 4
# 3
11-21-2012, 02:14 PM
... Thanks!
trellabor's Avatar
trellabor
Lt. Commander
Join Date: Nov 2012
Posts: 197
# 4
11-21-2012, 02:16 PM
You might also consider allowing players to 'make your own bundle' concerning ships, the Oddy and Vesta packs are great ideas but how about allowing a 'cruiser/escort/sci' combo or something so you could get maybe a defiant, galaxy, sci Vesta for example. Players like to ability to customize their playing experience so rather than direct them into bundle packages allow them to assemble their own, to a degree. I'm positive I'd have bought at least one 'make my own' bundle if it were available.
lordhavelock's Avatar
lordhavelock
Rihannsu
Join Date: Jun 2012
Posts: 596
# 5
11-21-2012, 02:28 PM
Gosh Dang you PW/Cryptic... Gosh Dang you indeed!


You can find/contact me in game as @PatricianVetinari. Original Join Date: Feb 2010.
lewstelamon01's Avatar
lewstelamon01
Commander
Join Date: Jun 2012
Posts: 430
# 6
11-21-2012, 02:30 PM
Quote:
Originally Posted by capnbowman View Post
How about a Z-Store Sale as well? to compensate your loyal customers for the hiccups since Season 7 Launch?



You know, bring back those players that are wasting time on the evil that is SWTOR.

.... .... Please?
There's a 20% off sale on ships as well.

Also, bear in mind that--as the link above should explain--the bonus ZEN does NOT apply to prepaid game cards. (PW prepaid cards, UGC, and the like)
****
Lagging, D/Cing, or rubberbanding? Here's some help.

Current ships: A lot. RTR 15 National Championships....and counting
jexsamx's Avatar
jexsamx
Career Officer
Join Date: Jun 2012
Posts: 1,067
# 7
11-21-2012, 03:22 PM
Well eff me.

I just dropped $25 on Zen yesterday.
nyxadrill's Avatar
nyxadrill
Career Officer
Join Date: Jun 2012
Posts: 207
# 8 Non US charged more?
11-22-2012, 07:02 AM
Brandon,

Why are non US players charged more...for less?

From your announcement:

$50.00 = 5000 + 750 + 300** = 6050 ZEN

However from my payment processor screen:

?44.99 4,950 + 350 + 742 = 6042 ZEN

Not a lot of difference you would say except that at current exchange rates (check on www.xe.com if you want to see them upto date):

$50 USD is 38.8 Euros !!!!!!!!!!!!!! You are charging us 6.1 Euros more for less Zen?

Can you please explain the reason for this?
Admiral Rednall
------- "May the fates hold off the coming of the storm"------
khamseenair's Avatar
khamseenair
Career Officer
Join Date: Jun 2012
Posts: 292
# 9
11-22-2012, 08:42 AM
Quote:
Originally Posted by nyxadrill View Post
Brandon,

Why are non US players charged more...for less?

From your announcement:

$50.00 = 5000 + 750 + 300** = 6050 ZEN

However from my payment processor screen:

?44.99 4,950 + 350 + 742 = 6042 ZEN

Not a lot of difference you would say except that at current exchange rates (check on www.xe.com if you want to see them upto date):

$50 USD is 38.8 Euros !!!!!!!!!!!!!! You are charging us 6.1 Euros more for less Zen?

Can you please explain the reason for this?
Yeah I realised this the other day and really want an explanation. I don't intend to spend another penny on Zen now until we're getting equal value.
Join date is wrong, I've actually been around since Beta.
My fleet means something to me, it is a home. But because it has less than 25 members and I don't want to be a nameless face among 500, I'll never reap the rewards of an upgraded starbase. Not cool.
therealdgm's Avatar
therealdgm
Ensign
Join Date: Nov 2012
Posts: 1
# 10
11-23-2012, 01:10 AM
Quote:
Originally Posted by khamseenair View Post
Yeah I realised this the other day and really want an explanation. I don't intend to spend another penny on Zen now until we're getting equal value.
They should just take dollar currency.
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