If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Glad we got the fixes out in a reasonable amount of time. And a special thanks to the few folks in this community that provided thorough repro steps and explanations for what, exactly, was happening.
In the future, if any of you come across something this major in the future and are uncomfortable discussing it openly on the forums, please feel free to PM myself, PWEBranflakes or ArchonCryptic directly. These sorts of bugs need thorough documentation and explanation before we can track down the root causes, and just making a post that says nothing other than "Voldemort is back!" is approximately 0% helpful. Especially since multiple different bugs have been given that nickname, now.
Cryptic - Systems Design
It's best that you don't never know it!
Also many thanks, as Borticus says, to the PvPers who instead of complaining have explained well to the Devs this insane exploit!
Fine example of Devs-PvPers teamworking!