Lieutenant
Join Date: Aug 2012
Posts: 52
This has happened so far three times today:

I was browsing through the pre-made space maps and the Foundry freezes. I can't close the dialog box, or access the minimize button in the top right corner, I end up ctrl-alt-del-ing the whole window and having to forcibly close STO.

How to reproduce? Browse around the pre-made space maps?

This is pretty annoying, so it would be nice if someone could give me some idea of what's going on. Thanks!
Commander
Join Date: Oct 2012
Posts: 345
# 2
12-09-2012, 05:46 AM
I had the same problem, but I fixed it with these steps:

1.Find the Star Trek Online program folder in your hard drive (or wherever else you put it)

2.Open the Live folder

3.Delete the Data folder

4.Open the patcher - it will replace what was missing in a couple of seconds when you patch

5.Everything should be fine now
Cryptic Studios Team
Join Date: Jun 2012
Posts: 367
# 3
12-10-2012, 11:23 AM
Quote:
Originally Posted by uncle2fire View Post
This has happened so far three times today:

I was browsing through the pre-made space maps and the Foundry freezes. I can't close the dialog box, or access the minimize button in the top right corner, I end up ctrl-alt-del-ing the whole window and having to forcibly close STO.

How to reproduce? Browse around the pre-made space maps?

This is pretty annoying, so it would be nice if someone could give me some idea of what's going on. Thanks!
This sounds like it could be an issue with on-demand patching. Make sure your network adapter drivers are up-to-date. It's possible that your modem and/or router are being overwhelmed by the game's connections; it's a sadly common problem with older hardware.

If it is being caused by the above, you can disable on-demand patching in the launcher (click the Options link at the top). It will likely mean a HUGE download with your next patch to the game, but then you won't have to patch on demand. Hope this helps.
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