If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Tier 5 and Tier 3 Heavy Cruisers (Excelsior Class) are available to Federation Rear Admirals and Commanders respectively. Read more about them and purchase them from the C-Store today.
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Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
Slight issue, the Tier 5 is not showing in the c-Store (for me at least).
When I follow the direct link I get an "Item not found" message and it doesn't show if I brose the store (I already own both T3 and T5 but do not have "hide already unlocked" box ticked).
Are you looking on the website or the in-game store? Website will hide some purchase, especially if made before F2P hit. The in-game can also be flaky about showing pre-F2P purchase but you can still claim/reclaim the ships form the ship vendors.