> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Well i waited patiently for a couple days when my Zen didnt go through, had a slow response the first time i ordered so wasn't to worried, after christmas and checking with my bank to make sure it went through i sent in a support ticket, they gave me a refund while i was at work, so within 9hrs of the ticket (good response time as far as i'm concerned) my only complaint is missing the bonus zen and having to pay the international transfer fees, am hoping that a new sale happens soon before i spend the money on something stupid, like gas or food (lmao). Wanted to say thanks for the fast response and i'm hoping that the bugs are all fixed so that my subscription goes through without troubles.
It`s been 2 weeks now and The 5 dollars i put in for Zen is still in The reviewing mode! what` The deal here?
If you see a transaction of yours that has been in the "reviewing" stage for more than 24 hours, please send in a billing ticket at support.perfectworld.com. They'll investigate and keep you apprised. The Billing ticket turnaround time is pretty fast.
Brandon "BranFlakes" Felczer | Community Manager
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Follow me on Twitter: @PWE_BranFlakes If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.