Career Officer
Join Date: Jun 2012
Posts: 650
# 91
01-29-2013, 01:41 PM
Its down in the UK as well. 21:38pm

Tracert to launcher.startrekonline.com gives:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\john>ping launcher.startrekonline.com
Pinging launcher.startrekonline.com [208.95.185.44] with 32 bytes of data:
Request timed out.
Ping statistics for 208.95.185.44:
Packets: Sent = 1, Received = 0, Lost = 1 (100% loss),

C:\Users\john>tracert launcher.startrekonline.com
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 2 ms 3 ms 2 ms 192.168.0.1
2 26 ms 25 ms 25 ms 5e0fcbfe.bb.sky.com [94.15.203.254]
3 24 ms 25 ms 24 ms 10.245.180.209
4 31 ms 31 ms 31 ms te0-6-0-0.er10.thlon.ov.easynet.net [89.200.134.
211]
5 27 ms 29 ms 29 ms ae3.lon10.ip4.tinet.net [77.67.74.93]
6 104 ms 104 ms 103 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
7 105 ms 106 ms 104 ms internap-gw.ip4.tinet.net [77.67.77.54]
8 113 ms 107 ms 106 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
9 117 ms 125 ms 126 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 108 ms * * launcher.startrekonline.com [208.95.185.44]
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * 104 ms launcher.startrekonline.com [208.95.185.44]
Trace complete.


The website using startrekonline.com is also unavailable, times out but works fine through the perfectworld sub-domain sto.perfectworld.com.

Ive run out of ironing....what am I supposed to do now??!!
Admiral Rednall
* Server Hamster - This time it's personal *
Ensign
Join Date: Aug 2012
Posts: 2
# 92
01-29-2013, 01:43 PM
Well it's definitely happening in California. Which is funny since I'm only a couple miles away from cryptic.
Ensign
Join Date: Jan 2013
Posts: 10
# 93
01-29-2013, 01:51 PM
I was able to go on for a little while this afternoon in the UK time. Now it won't load at all again. I thought it was on my end but i checked and reloaded the internet and everything still not working.
Captain
Join Date: Jun 2012
Posts: 860
# 94
01-29-2013, 01:53 PM
Quote:
Originally Posted by hazellove7 View Post
I was able to go on for a little while this afternoon in the UK time. Now it won't load at all again. I thought it was on my end but i checked and reloaded the internet and everything still not working.
same here and i dont think the 3rd year stuff will make things better only worse
Career Officer
Join Date: Oct 2012
Posts: 244
# 95
01-29-2013, 01:57 PM
Excellent, how thoughtful, thanks. By the way, now that we're having problems with the launcher auto updater, this link is essentially useless to us... cheers... -.-
Ensign
Join Date: Jan 2013
Posts: 3
# 96
01-29-2013, 02:03 PM
Still not working in Sheffield UK, tried from yesterday and posted a failed tracert.

Come on guys get it sorted!!!
Ensign
Join Date: Jul 2012
Posts: 2
# 97 Getting Annoyed!
01-29-2013, 02:04 PM
I still can't log in, after reading the boards last night saying it's under urgent investigation and now 24 hours later I still can't get logged in! FFS!!!!!!!! Same problem with lanucher not updating.
Ensign
Join Date: Jan 2013
Posts: 15
# 98
01-29-2013, 02:06 PM
Well could play for a few hours, now been kicked and now having the can't connect issue again. What on earth(/sector/cluster)?
Lieutenant
Join Date: Jan 2013
Posts: 36
# 99
01-29-2013, 02:11 PM
Yep, launcher not working here (Southampton UK) either, keeps trying to connect 2-3 times and just pops up saying it can't launch... boooo!
Ensign
Join Date: Dec 2012
Posts: 13
# 100
01-29-2013, 02:12 PM
Darn it, Jim, I'm a human! Not a robot!! I would LOVE to be able to get on to play sometime tonight!
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