Ensign
Join Date: Apr 2013
Posts: 9
# 371
05-02-2013, 07:36 PM
Quote:
Originally Posted by captainwilliams2 View Post
Do you think that they will fix the launcher. Or just say sorry guys and shut the game down permenantly
Calm down, it will get fixed like it always does, i agree it's inconvenient for us paying players, but all online games get these issues.
Just go get a beer breath in and out slowly and stand by...
Rihannsu
Join Date: Nov 2012
Posts: 27
# 372
05-02-2013, 07:38 PM
Ok... so this launcher issue isn't only me. I was on the game earlier. Logged to run to the store and came back and luncher wouldnt work. I assumed it was just me. Hopefully this is resolved soon.
Ensign
Join Date: May 2013
Posts: 1
# 373 Ouch !!
05-02-2013, 07:40 PM
Quote:
Originally Posted by amryntha View Post
Oh, I'm so glad this doesn't seem to be only me.

Misery loves company.... I guess welcome me to the club ... was playing an hour ago now i"ve spent my whole two hours of game time trying to get the Launcher to work....


What a terrible way to use my game time.....
Ensign
Join Date: May 2013
Posts: 6
# 374
05-02-2013, 07:42 PM
Thank you. How did the launcher break anyways
Ensign
Join Date: Apr 2013
Posts: 1
# 375
05-02-2013, 07:44 PM
I have had the same issue - 15 minutes after the patch I was disconnected and unable to login. Re-installed the game and even messed around with the firewall. Nothing has worked so far, but I am glad to see others with this issue.
Rihannsu
Join Date: Jun 2012
Posts: 1,536
# 376
05-02-2013, 07:44 PM
Well, this is a first for me. I've not ever had this problem, but my Cryptic Launcher Autoupdate is failing. Keeps telling me it's trying to update the launcher. To be patient, and tries to connect a couple-three times and fails.

Quote:
Unable to establish connection to Patch Server. Please check your Internet connection. If problems persist, please contact Technical Support.
STO worked fine last night. This is my first attempt to use it today. I tried to use the link in the OP, but using that EXE didn't help.


You can find/contact me in game as @PatricianVetinari. Original Join Date: Feb 2010.
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Ensign
Join Date: Apr 2013
Posts: 9
# 377
05-02-2013, 07:45 PM
Quote:
Originally Posted by captainwilliams2 View Post
Thank you. How did the launcher break anyways
I don't know, i dont work for cryptic, i just like breathing in and out slowly while drinking beer
Ensign
Join Date: May 2013
Posts: 1
# 378 no more sto
05-02-2013, 07:47 PM
so this obviously isn't the first time this has happened,not just to me but other people. actually this is the second time for me with STO. anywho this is what happened to me I was playing neverwinter , thought id update sto while I was, then was updating and decided it was slowing neverwinter to much so decided to update later. closed out of the sto launcher, continued to play neverwinter with no issue, then loged out of neverwinter for a sec and now cant log in.......I gotta wonder if I never would have tried updating sto if id even have had an issue.
Republic Veteran
Join Date: Jun 2012
Posts: 75
I've been having the same issues getting more frequent, and lasting longer. I sincerely, honestly, hopefully, anxiously, am awaiting a honest, forthright answer. If that is given, i would be able to deal with the game better than being in the dark. something on the order of Well guys, we tried all the soft fixes on our end and the hardware just finally needs replacing, in order to do that, that game has to be down for (place time here eg. 1 day, 2 days, 3 days, 4 weeks, etc). that may be a bummer, BUT, i can then stop getting frustrated, simply TEMPORARILY stop playing it, til after the time stated. Each time we try and fail and or try to find answers and get some lame answers obfuscating truth (even if you dont know yet, but are still investigating), or long periods of silence, it only makes us more aggravated to keep trying and get nowhere. PLEASE, just let us know and keep us updated? if you are trying everything you can without brining down the game for quite a bit of time, I understand, BUT players really need it to work and work well. just go ahead and do it! honestly telling us, biting the bullet and brining the game down wont be nearly as bad as forever gaining the rep of poor service via noninfo, poor info, and continual poor functionality.

By the way? i still love the game and what you are doing to grow it, I'm not trying to troll or bash. just so ya might think about it?........I think the massive jerkiness, rubberbanding, crashing out of game while goin in and out of tau dewa, and new romulus AND the game launchernon working issue are related. maby a bandwith choke point in pipline? or perhaps the networking control hd/sw?
good luck guys.

and ("cheers") to Brandon, i know ya feild more of the garbage talk than ya ever need to.

gojored (NO..i DONT have red hair!!!) lol
Starfleet Veteran
Join Date: Jun 2012
Posts: 3
# 380 Account Inactive?
05-02-2013, 07:51 PM
Has anyone else having log in problems checked their account status? I got the patch just fine, but then about 30 mins into play, about an hour or so ago, the server stopped responding and it disconnected me. Unable to relog back in, I decided to check my account status just in case my biling date came days earlier than I expected, and it says that my account is inactive, that I have been subscribed for 0 days, and have a balence of 0 zen. It's super scary. Anyone else in the same boat?
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