If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
There is no issue. Recently Cryptic changed the system so that all you need to do is select a small craft as your designated active small craft. If you go to the episode starting area, you will switch to your shuttle automatically, without having to switch ships at a shipyard. This is the same for Operation Gamma and Vault Ensnared.