I linked from LICD, and signed up on that page. I've played for a couple of hours now, and received two emails (one confirming that I've saved my home computer with Cryptic, and the other congratulating me for defeating the Borg), so I know my email address is right. However, I haven't received any email discussing the bonus package, and I have looked in the spam folder. I've submitted a GM ticket in-game (heard nothing yet, of course). Should I just wait at this point, or should I be trying to contact support outside of the game?
Good luck to you, I signed up bout 2 weeks ago, still don't have it and after about 2 weeks of customer support, they send me "this has been resolved without our assistance" when it definitely has not. I thought about giving this game a chance, doubt i will now.
i don't know anything about that promotion, but my first thought would be to check the c-store. look under legacy unlocks and look for anything that says "available". if nothing's there, then check all the other categories.
I still havent gotten it and support has been frustratingly useless.
Hmm, check your e-mail 'spam' folder for the message. I'm guessing you'll be getting a code of some sort you'll need to activate. The only support I've ever needed was billing and they were lightning fast in resolving my issue.
KBF Lord MalaK
You're gonna upgrade my Chel Grett for FREE but charge me $30 to upgrade my Kamarag ?