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Lieutenant
Join Date: Aug 2012
Posts: 95
# 21
01-31-2013, 06:56 AM
Not exactly sure where you want the reports but here's one.

Notice the Cogent hops (where the vast majority of people have their issues are missing).

tracert for launcher.startrekonline.com

1 * * * Request timed out.
2 22 ms 22 ms 22 ms dlth-dsl-gw06-198.dlth.qwest.net [65.102.106.198]
3 22 ms 22 ms 22 ms 208-45-120-41.dlth.qwest.net [208.45.120.41]
4 23 ms 22 ms 22 ms dlth-agw2.inet.qwest.net [205.171.165.22]
5 24 ms 23 ms 25 ms dlt-core-02.inet.qwest.net [205.171.165.17]
6 * * * Request timed out.
7 38 ms 38 ms 37 ms chp-brdr-03.inet.qwest.net [67.14.8.194]
8 38 ms 38 ms 38 ms 0.xe-10-3-0.BR1.CHI13.ALTER.NET [204.255.168.213]
9 65 ms 65 ms 65 ms 0.ge-7-0-0.XL4.BOS4.ALTER.NET [152.63.3.89]
10 64 ms 64 ms 64 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
11 63 ms 64 ms 63 ms internap-gw.customer.alter.net [65.207.236.58]
12 64 ms 63 ms 63 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
13 72 ms * 65 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
14 - 30 * * * Request timed out.

Trace complete.

tracert for accounts.crypticstudios.com

1 * * * Request timed out.
2 22 ms 22 ms 22 ms dlth-dsl-gw06-198.dlth.qwest.net [65.102.106.198]
3 23 ms 22 ms 22 ms 208-45-120-41.dlth.qwest.net [208.45.120.41]
4 22 ms 23 ms 22 ms dlth-agw2.inet.qwest.net [205.171.165.22]
5 23 ms 22 ms 22 ms dlt-core-02.inet.qwest.net [205.171.165.17]
6 * * * Request timed out.
7 38 ms 38 ms 38 ms chp-brdr-03.inet.qwest.net [67.14.8.194]
8 38 ms 38 ms 38 ms 0.xe-10-3-0.BR1.CHI13.ALTER.NET [204.255.168.213]
9 64 ms 64 ms 64 ms 0.ge-7-0-0.XL3.BOS4.ALTER.NET [152.63.0.165]
10 66 ms 65 ms 66 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
11 63 ms 63 ms 63 ms internap-gw.customer.alter.net [65.207.236.58]
12 63 ms 63 ms 63 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
13 74 ms 71 ms 71 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
14 - 30 * * * Request timed out.

Trace complete.

Last edited by cpc2011a; 01-31-2013 at 07:05 AM. Reason: didn't include tracert for account cerver
Captain
Join Date: Aug 2012
Posts: 715
# 22
01-31-2013, 06:56 AM
unable to establish connection to Patch Server.
Please check your internet connection. If problems persist, please contact technical support.


Hoping it's a good sign...


CRYPTIC, please give us Cruisers that do not feel like a punishment, starting with the Galaxy Class:
enhanced exploration cruiser retrofit 3 pack
very little work for you + 50$ from me = a huge leap in our friendship!
Ensign
Join Date: Jan 2013
Posts: 4
# 23 Y U NO like me???
01-31-2013, 06:57 AM
Tracert (Didn't Boston cause enough trouble already with that dang tea?)

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms DD-WRT [192.168.1.1]
2 * * * Request timed out.
3 10 ms 9 ms 10 ms chrlncmh-qt61.carolina.rr.com [24.93.75.106]
4 11 ms 8 ms 9 ms ae18.chrlncpop-rtr1.southeast.rr.com [24.93.64.6
]
5 16 ms 15 ms 15 ms 107.14.19.18
6 26 ms 31 ms 30 ms ae-0-0.cr1.atl20.tbone.rr.com [66.109.6.35]
7 26 ms 31 ms 31 ms ae-4-0.cr0.dca10.tbone.rr.com [66.109.6.33]
8 50 ms 24 ms 25 ms 107.14.19.133
9 27 ms 26 ms 25 ms 107.14.16.34
10 28 ms 28 ms 26 ms cr2-tengig0-8-5-0.washington.savvis.net [204.70.
206.241]
11 33 ms 33 ms 34 ms cr2-te-0-3-1-0.nyr.savvis.net [204.70.192.2]
12 51 ms 32 ms 33 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

13 43 ms 41 ms 39 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
14 43 ms 37 ms 39 ms 206.28.97.137
15 40 ms 44 ms 39 ms internap.Boston.savvis.net [208.172.51.230]
16 41 ms 48 ms 36 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
17 39 ms 52 ms 52 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


PCL file from trying this morning:
130131 01:10:41 1 [1]: Using HTTP patching: server stohttppatch.crypticstudios.com port 80 prefix Startrek
130131 01:10:43 2 [1]: Syncing required files
130131 01:10:43 3 [1]: Scanning hogg C:/Program Files (x86)/Steam/steamapps/common/Star Trek Online/Star Trek Online/Live/piggs/bins3.hogg
130131 01:10:43 4 [1]: Scanning hogg C:/Program Files (x86)/Steam/steamapps/common/Star Trek Online/Star Trek Online/Live/piggs/bins2.hogg
130131 01:10:43 5 [1]: Scanning hogg C:/Program Files (x86)/Steam/steamapps/common/Star Trek Online/Star Trek Online/Live/piggs/bins.hogg
130131 01:10:44 6 [1]: Scanning hogg C:/Program Files (x86)/Steam/steamapps/common/Star Trek Online/Star Trek Online/Live/piggs/character.hogg
130131 01:10:44 7 [1]: Scanning hogg C:/Program Files (x86)/Steam/steamapps/common/Star Trek Online/Star Trek Online/Live/piggs/object.hogg
130131 01:10:44 8 [1]: Scanning hogg C:/Program Files (x86)/Steam/steamapps/common/Star Trek Online/Star Trek Online/Live/piggs/sound.hogg
130131 01:10:44 9 [1]: Scanning hogg C:/Program Files (x86)/Steam/steamapps/common/Star Trek Online/Star Trek Online/Live/piggs/texture3.hogg
130131 01:10:44 10 [1]: Scanning hogg C:/Program Files (x86)/Steam/steamapps/common/Star Trek Online/Star Trek Online/Live/piggs/texture2.hogg
130131 01:10:44 11 [1]: Scanning hogg C:/Program Files (x86)/Steam/steamapps/common/Star Trek Online/Star Trek Online/Live/piggs/texture.hogg
130131 01:10:44 12 [1]: Scanning hogg C:/Program Files (x86)/Steam/steamapps/common/Star Trek Online/Star Trek Online/Live/piggs/data.hogg
130131 01:10:44 13 [1]: Scanning hogg C:/Program Files (x86)/Steam/steamapps/common/Star Trek Online/Star Trek Online/Live/piggs/exes.hogg
Lieutenant
Join Date: Dec 2012
Posts: 46
# 24
01-31-2013, 06:57 AM
Started at 15:55 GMT

Quote:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Mike>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 31 ms 27 ms 23 ms 10.109.240.1
2 27 ms 43 ms 15 ms pres-core-2b-ae7-713.network.virginmedia.net [80
.0.161.213]
3 36 ms 40 ms 41 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
05.159.197]
4 16 ms 20 ms 19 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
.174.129]
5 22 ms 23 ms 15 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
3.174.101]
6 37 ms 30 ms 33 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
7 102 ms 127 ms 116 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
8 140 ms 95 ms 111 ms internap-gw.ip4.tinet.net [77.67.77.54]
9 107 ms 104 ms 137 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
10 141 ms 103 ms 127 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 ....
I've decided not to wait for the rest of the remaining parts I think It will be "Request timed out."
Survivor of Romulus
Join Date: Jun 2012
Posts: 104
# 25
01-31-2013, 06:57 AM
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Users\kevin>tracert accounts.crypticstudios.com

Tracing route to accounts.crypticstudios.com [208.95.185.165]
over a maximum of 30 hops:

1 7 ms 1 ms 2 ms api.home [192.168.1.254]
2 7 ms 7 ms 7 ms 217.32.147.7
3 12 ms 8 ms 8 ms 217.32.147.46
4 10 ms 10 ms 10 ms 213.120.156.82
5 10 ms 10 ms 10 ms 217.41.168.243
6 11 ms 15 ms 9 ms 217.41.168.109
7 10 ms 11 ms 10 ms 109.159.249.248
8 10 ms 14 ms 13 ms core1-te0-15-0-15.faraday.ukcore.bt.net [109.159
.249.149]
9 14 ms 13 ms 13 ms core1-pos0-11-0-0.ealing.ukcore.bt.net [62.172.1
03.29]
10 11 ms 13 ms 11 ms core1-pos5-0-0.telehouse.ukcore.bt.net [194.74.6
5.122]
11 11 ms 11 ms 11 ms 166-49-211-153.eu.bt.net [166.49.211.153]
12 12 ms 11 ms 11 ms 166-49-211-38.eu.bt.net [166.49.211.38]
13 88 ms 89 ms 88 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
14 103 ms 88 ms 86 ms internap-gw.ip4.tinet.net [77.67.77.54]
15 86 ms 87 ms 87 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
16 100 ms 87 ms 88 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\kevin>
Ensign
Join Date: Jun 2012
Posts: 9
# 26
01-31-2013, 06:57 AM
Test Compleeted @ 15:53 GMT - United Kindom (UK) - ISP: Sky Broadband - Speed: 20Mbit
---------------------------------------------------------------------------


Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 26 ms 27 ms 28 ms b01a7afe.bb.sky.com [176.26.122.254]
3 * * * Request timed out.
4 33 ms 31 ms 31 ms ip-84-38-37-34.easynet.co.uk [84.38.37.34]
5 32 ms 31 ms 31 ms 027808fa.bb.sky.com [2.120.8.250]
6 29 ms 29 ms 67 ms ae3.lon10.ip4.tinet.net [77.67.74.93]
7 113 ms 175 ms * xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
8 105 ms 104 ms 103 ms internap-gw.ip4.tinet.net [77.67.77.54]
9 105 ms 105 ms 105 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
10 113 ms * 104 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.



Tracing route to accounts.crypticstudios.com [208.95.185.165]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.0.1
2 26 ms 25 ms 27 ms b01a7afe.bb.sky.com [176.26.122.254]
3 * * * Request timed out.
4 30 ms 31 ms 39 ms ip-84-38-37-34.easynet.co.uk [84.38.37.34]
5 31 ms 42 ms 34 ms ip-84-38-37-106.easynet.co.uk [84.38.37.106]
6 33 ms 29 ms 28 ms ae3.lon10.ip4.tinet.net [77.67.74.93]
7 105 ms 104 ms 103 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
8 146 ms 145 ms 138 ms internap-gw.ip4.tinet.net [77.67.77.54]
9 106 ms 111 ms 105 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
10 114 ms 108 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


Hope this helps...

Peter
Lt. Commander
Join Date: Jun 2012
Posts: 173
# 27
01-31-2013, 07:00 AM
unable to connect to launcher UK time - 4:00pm
Rihannsu
Join Date: Jun 2012
Posts: 46
# 28
01-31-2013, 07:02 AM
From Helsinki, Finland.


C:\Users\*****>tracert patchserver.crypticstudios.com

seurataan reitti is?nt??n patchserver.crypticstudios.com [208.95.185.41]
enint??n 30 siirr?nt?v?lill?:

1 55 ms 7 ms 7 ms 10.240.0.1
2 6 ms 6 ms 7 ms hel5-sr3.dnaip.fi [62.78.106.178]
3 8 ms 7 ms 23 ms hel5-tr3.dnaip.fi [62.78.107.116]
4 7 ms 7 ms 6 ms hel1-tr2.dnaip.fi [62.78.107.124]
5 7 ms 7 ms * 212.73.248.5
6 * * * Pyynt? aikakatkaistiin.
7 42 ms 49 ms 49 ms ae-7-7.ebr1.Dusseldorf1.Level3.net [4.69.142.170]
8 41 ms 40 ms 40 ms ae-48-48.ebr3.Frankfurt1.Level3.net [4.69.143.178]
9 42 ms 43 ms 49 ms ae-73-73.csw2.Frankfurt1.Level3.net [4.69.163.6]
10 56 ms 41 ms 41 ms ae-2-70.edge3.Frankfurt1.Level3.net [4.69.154.71]
11 41 ms 43 ms 42 ms sprint-level3-ge.Frankfurt1.Level3.net [4.68.111.142]
12 55 ms 54 ms 55 ms sl-bb21-par-4-0-0.sprintlink.net [213.206.129.149]
13 57 ms 57 ms 56 ms sl-bb20-lon-13-0-0.sprintlink.net [213.206.129.69]
14 55 ms 55 ms 55 ms sl-crs1-lon-0-8-0-0.sprintlink.net [213.206.128.176]
15 129 ms 129 ms 129 ms sl-crs2-nyc-0-5-3-0.sprintlink.net [144.232.9.164]
16 128 ms 129 ms 129 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.23]
17 135 ms 134 ms 137 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]
18 133 ms 134 ms 134 ms 208.30.215.82
19 212 ms 134 ms 132 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
20 141 ms 142 ms 143 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
21 * * * Pyynt? aikakatkaistiin.
22 * * * Pyynt? aikakatkaistiin.
23 * * * Pyynt? aikakatkaistiin.
24 * * * Pyynt? aikakatkaistiin.
25 * * * Pyynt? aikakatkaistiin.
26 * * * Pyynt? aikakatkaistiin.
27 * * * Pyynt? aikakatkaistiin.
28 * * * Pyynt? aikakatkaistiin.
29 * * * Pyynt? aikakatkaistiin.
30 * * * Pyynt? aikakatkaistiin.

Seuranta suoritettu.

C:\Users\*****>

Nettest:

unable to allocate performance buffer
contacting nettest server..timed out
hit return to exit
Captain
Join Date: Jun 2012
Posts: 1,268
# 29
01-31-2013, 07:03 AM
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 9 ms 8 ms 7 ms dsl-244-216-01.telkomadsl.co.za [41.244.216.1]
3 9 ms 8 ms 8 ms 196.43.33.250
4 * * * Request timed out.
5 32 ms 31 ms 31 ms 196.43.10.130
6 31 ms 30 ms 31 ms rrba-ip-lir-1-gig-2-0-0-201.telkom-ipnet.co.za [
196.43.33.5]
7 181 ms 181 ms 181 ms hkg-ip-dir-hongkong-gig-4-0-3.telkom-ipnet.co.za
[196.43.18.130]
8 366 ms 346 ms 341 ms ge13-2.br01.hkg04.pccwbtn.net [63.218.115.109]
9 341 ms 341 ms 341 ms ge-3-1-0.hkg11.ip4.tinet.net [213.254.227.77]
10 368 ms 366 ms 367 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
11 369 ms 367 ms 367 ms internap-gw.ip4.tinet.net [77.67.77.54]
12 364 ms 364 ms 364 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
13 365 ms * 363 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * *

================================================== ===
Test 2:

contacting nettest server..timed out
hit return to exit

Last edited by drkfrontiers; 01-31-2013 at 07:07 AM.
Lieutenant
Join Date: Sep 2012
Posts: 38
# 30
01-31-2013, 07:04 AM
Unable to establish contact with the patch server. Greek time is 18:04
The Wildcards Fleet
=/\=
Admiral crimpson of the U.S.S. Caitian Republic, Caitian Atrox Carrier.
"All fighters....Rock the target back to its stone age!"
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