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Starfleet Veteran
Join Date: Jun 2012
Posts: 396
First off, sorry for the wall of text - I attempted to file a detailed bug report in-game and when I submitted it I got this error [System] [TicketError] Could not connect. Please try again later. So I am submitting the details here so that hopefully the devs/support will see them and can use it in troubleshooting.

Update - Appears now to actually be related to asking about their specialties. When I asked each person about their specialties first, then assigned the jobs, it would not complete. When I assigned the jobs without asking their specialties, it completed without incidence. This was the only thing I did differently, on a first run through as a Fed Sci character who had not attempted it yet. Waiting to scan the anomaly did not make a difference.

Posted full details at end of thread. Devs, please look into this. Attempted to file bug report, will not accept.


Original thoughts, before edit: For those of you searching for a solution, I did manage to finally complete this mission. Of all the things that I tried differently, I believe the answer is ultimately to wait at least 15 minutes to scan the anomaly at the end. The mission, if it completes, does so while you're in the Azure Nebula. Do not beam up until it says the mission is complete, and you can collect the award from your journal. The other possibility might be NOT triggering the specialties dialog and just assigning the jobs, but it seems less likely.

For complete details of everything I did in the mission that completed, scroll to the end. Step-by-step is in same bold yellow text. Please, help out by replying if the waiting thing worked, or if one of the other suggestions/steps seemed to correct it for you, or not. Thanks!


-----------------------------BEGIN WALL OF TEXT BUG REPORT--------------------------------

Have attempted this mission on my KDF Sci six times. Details on each run are below.

1st attempt - around 4 pm ET on Thursday, got all acolades except the 'don't quit your day job' and the one about talking to everyone. In control room, asked each of them what their specialty was first, then went back to each and chose the assignments that were each character's main specialties, in this order: Castillo-clamps, T'Nae-power, Yar-tractor beam, Me-web.

Completed battle, get to end "Redacted", scanned anomaly two or three times, then chose 'Leave system' from DH dialog. After leaving system, mission log states I'm at "...Saves (More Than) Nine" Go to Tholian Base. Azure Nebula prompts to continue mission '...Saves (More Than) Nine-Go to Tholian Base'.

2nd attempt - Chose to continue mission, directly after doing first one. Put me in maintenance shaft entrance (first room). Server was going down for maintenance and lag was horrible, so I just beamed up and hoped it would complete after next login. Next login was Friday morning, mission still stuck. Did not attempt.

3rd attempt - Sat 6 am ET, went back to Azure Nebula, chose to continue mission. Put me in maintenance shaft entrance, first room. Reran mission from there. Did not go through all shafts, but completed all objectives. In control room, chose Castillo Tractor Beam, Clamps-T'Nae, Power-Yar, Me-Web, for accolade. Completed mission, in Azure Nebula bfore leaving, 'scan for anomaly' 15 times before choosing DH option to leave system. Would not complete, put me in same place '...Saves (More Than) Nine-Go To Tholian Base'.

4th attempt - Continuing mission puts me back in maintenance shaft entrance. Decide to not do this again, especially since I have one more accolade to get.

5th attempt - Dropped mission, retook from contact at Qo'Nos. Ran through entire mission again, this time spoke to all contacts before getting food from replicator, received "Alternate Allies" accolade. Spoke to all other contacts to convince them to create a diversion before speaking to K'Tan. In control room, chose Castillo-power, T'Nae-web, Yar-tractor beam, me-clamps. Completed mission, scan for anomaly 10 times, chose to use "Depart system" button instead of "leave the system" from DH contact. Dialog says 'You have completed all objectives in this area. Do you want to leave the system?' Choose "OK", leave system, immediately pops the "continue "...saves (more than) Nine".

6th attempt - continued from 5th attempt. Puts me in maintenance shaft entrance (first room). Decide to exit the maintenance shaft and re-enter after Yar tells me my objective.Go through 'crawling in' cut scene. Complete objectives and exit. Did not ask them their specialties, assigned in this order: Castillo-power, T'Nae-tractor beam, Yar-webbing.Started first thing on clamps, then went back through maintenance tunnel, came back out. Everyone else was still working on progress. Finished clamps. Waited until all three exited before exiting to go to ship.

This time, I did not fly through the temporal anomaly until I fully healed the U.S.S. Pastak, with their shields and hull at 100%. Also, first time I did not hit 'evasive maneuvers' when prompted by Yar.

When on temporal ship, when cut scene played, I walked away from the computer and didn't touch anything. Came back after 4 minutes, and was at "Redacted-Scan for Anomaly" in mission log, with pop-up interact 'scan for anomaly'. Let it sit there without scanning and without touching anything - no looking at bridge stations or accepting any completed DOff missions, just sitting there for over 15 minutes. When I scanned the anomaly, the mission completed (!) and log said to "Return to Engineer Tum'Era on Qo'Nos". Not wanting to risk another debacle, I opened my journal, hailed starfleet and collected the mission rewards before leaving the system.


I was advised to scan the anomaly several times before exiting, which is why I counted to 15 on the 3rd attempt. Was advised to turn in mission before leaving nebula - unable to do so because the mission was not completed. I remember a similar bug on a different mission, where you needed to beam up and not use the dialog, so I tried that. Also considered that it might be a lag issue, so just waited around doing nothing but DOff missions, never completed. Relogging did not help, and I have tried relogging and continuing from the maintenance shaft entrance, as well as relogging after dropping mission and before retaking. Another forum post advises that it has to do with who is being assigned to what, and to try Tasha Yar: Tholian webbing; Richard Castillo: Power levels; T'Nae: Tractor beam; Our officer: Docking clamps, which I did on the one that completed. However, there were some reports of that not working for others.

On all prior run-throughs in control room, I asked each of them what their specialty was first, then chose the assignments. On trying final config, just chose the assignments without first triggering the 'what is your specialty' dialog. Did them in order from Castillo-T'Nae-Yar first two times. After drop and re-take, went in order Yar-T'Nae-Castillo.

Used photonic fleet every time in final battle. Never escaped out of a cut scene on any run-through.

If I were to guess, of all the things that I did differently on the last attempt that actually completed, I would go with the waiting for the anomaly scan. To me, the lag is probably what is kicking in and not recording the anomaly scan, so for some people rescanning several times was enough, others may have completed it at a particular time that was more laggy, etc. The other possibility might be NOT triggering the specialties dialog, but it seems less likely.

I've given as much information as possible for figuring this out, hoping you can solve the issue. Having to attempt this mission 6 times and troubleshoot while doing it was extremely frustrating and not everyone would be willing to do so.
----------------------------------------------------------------------------
Vice Admiral Moogie, U.S.S. Acquisition
Rule of Acquisition #57: Good customers are as rare as latinum. Treasure them.

Last edited by blackjackwidow; 02-07-2013 at 07:48 AM. Reason: Update to reference new information
Ensign
Join Date: Dec 2012
Posts: 3
# 2
02-02-2013, 06:53 PM
On my 3rd run through after reading this thread I made a few changes to hopefully further the troubleshooting...

I went through all the tunnels - and for the first time came across the 'wisest tribble'. also just prior to exiting tunnels got the 'remember where we parked' accolade which I hadn't seen before.

I asked the crew their specialties and assigned them per that: Castillo-clamps, T'Nae-power, Yar-tractor beam, Me-web.

Did NOT use photonic fleet this time, but DID use evasive maneuvers (hadn't used it on the 1st two).

Cruised up to the anomaly (not full impulse) and noticed the Pastak following (hadn't paid attention on 1st two runs). It was already 100% hull but shields were low - by the time I got to the anomaly they were 100%.

Went through anomaly and let cut scene play out. Waited maybe 1 minute before scanning anomaly and received the mission complete. Either yesterdays maintenance resolved the issue, or else I think it's the waiting a little while before doing the final scan that makes the difference. FWIW, I used the pop window to do the scan (the one with your bridge officer)
Lt. Commander
Join Date: Jun 2012
Posts: 121
# 3
02-02-2013, 07:53 PM
Solution is simple:

Once you enter the base, before you open the door for Tasha and the others, change character, so you are in the character selection screen and reenter with your char, the misi?n will be ok.

Tried 5 times with all my toons, no problem so far..
Ensign
Join Date: Jun 2012
Posts: 1
# 4
02-02-2013, 08:00 PM
Waiting at least a minute at the end where you scan for the anomaly seems to have solved my issue with the mission not completing.
Lt. Commander
Join Date: Jul 2012
Posts: 185
# 5
02-02-2013, 09:26 PM
I think I know where the bug is happening.

While in the Corridor on the way to the Enterprise C, the general mission list (not the one with the specific objectives) still says "Will Save (More Than) Nine" instead of "Threading the Needle" which is what is supposed to say at this point. However, the specific objectives list still says "Will Save (More Than) Nine".

If done right, the list says "Threading the Needle", but it doesn't match up with the specific objectives list. Looks like there is a bit of a programming bug between either the base or the corridor.

There is a workaround, when in the room, just before you go fetch Tasha T'nae and Castillo, you need to go to the Character Select screen and go back to the character you are playing. More often than not, this fixes the error and it has appeared to work for me.

Hope this helps
Lt. Commander
Join Date: Jun 2012
Posts: 121
# 6
02-03-2013, 05:29 AM
Yeah, i discovered this the first time it happened.. when they launched the mission, so i posted it.. no one reads anymore lol, anyway, you don't even have to wait.. Works all the time.. the problem must be releated to the objective trigger, but with my solution, is not that terrible.. more an annoyance..
Career Officer
Join Date: Jun 2012
Posts: 23
# 7
02-03-2013, 02:50 PM
Quote:
Originally Posted by tahnalos View Post
There is a workaround, when in the room, just before you go fetch Tasha T'nae and Castillo, you need to go to the Character Select screen and go back to the character you are playing. More often than not, this fixes the error and it has appeared to work for me.
This workaround fixed my string of three repeats.

Thanks!
Starfleet Veteran
Join Date: Jun 2012
Posts: 396
# 8
02-04-2013, 03:58 PM
Quote:
Originally Posted by gaevsman View Post
Yeah, i discovered this the first time it happened.. when they launched the mission, so i posted it.. no one reads anymore lol, anyway, you don't even have to wait.. Works all the time.. the problem must be releated to the objective trigger, but with my solution, is not that terrible.. more an annoyance..
Sorry, I thought I read all - and tried - all the suggestions at the time.

I feel the assignment choices and such are just coincidence. I never had 'threading the needle' in my mission log, on completion or earlier.

I'm convinced it's due to lag of some trigger, perhaps the end, perhaps the tunnel/boarding, that still needed to catch up at the end.

But I was able to complete it without changing in the character selection. Maybe the character selection thing causes the trigger to happen in anticipation of logging out, but as I said earlier, the waiting for the game to catch up is what did it for me. Regardless, something is recording reliably. I haven't had a chance to test on any other toons, but will update with details in case the devs are interested in using the data.

I hope they'll dig into it and try to fix it, since the mission is not going away, and I really enjoyed it. Would be nice to do replays once in a while, but very frustrating if you can't complete.
----------------------------------------------------------------------------
Vice Admiral Moogie, U.S.S. Acquisition
Rule of Acquisition #57: Good customers are as rare as latinum. Treasure them.
Starfleet Veteran
Join Date: Jun 2012
Posts: 396
# 9
02-07-2013, 07:54 AM
First run-through, Fed Sci. Followed all steps that led to completion on my KDF character, except that I asked each person their specialty before assigning the jobs. It did not complete.

On second time through, assigned jobs without asking specialties, and the mission completed without a hitch.

Step-by-step, differences in bold:

Talked to Drake, got the mission to get food, then asked about him. Talked to everyone in receiving, cafeteria, then bunk area including Tasha Yar, missed crewman lying in bed. Got food from replicator, Talked to Castillo, followed to Yar. Went through all dialog with Yar, got mission to get key from Drake. Talked to final crewman, on exit of dialog got "
Alternate Allies" accolade.

Went in order to "convince" people; spoke to B'Vat, then Shon, who agreed, so did not talk to anyone else. Maintenance tunnels - found crate got "Temporal Treasure Hunting", accidentally exited tunnels, re-entered, changed control room atmosphere, found corpse got "Dead Jim", changed ambient temp, found Wisest Tribble got "The Wisest Tribble", went to exit, received "Everyone Remember Where We Parked", exited tunnels.

Took a 5 minute break, then unlock the control room door. Consulted each about their specialties, then went back and assigned jobs, both in this order: Castillo-tractor beam, T'Nae-docking clamps, Yar-power, me-web emitters; got "Don't Quit Your Day Job". Finished before everyone else, waited for them to finish and exit before exiting. Lowered first force field, went to second force field stood around ,Yar spoke then got the "Now You C Me" accolade.

Lowered remaining 2 force fields; "Threading the Needle" did come up. In ship, changed power levels to attack. During battle, called photonic fleet, did not use evasive maneuvers. Pastek was at full health and shields at end of battle. Flew through anomaly. Sat for 5 minutes doing nothing; scanned the anomaly, mission did not complete. Waited another 5 minutes, scanned again, did not complete. Tried scanning a third time after total 15 minutes, did not comnplete. After total 30 minutes sitting there, would not complete, stuck at "Redacted". Closed dialog, beamed up directly.

On entering Tau Dewa, got "Continue ...Saves (More Than) Nine". Re-entered, this time it put me in control room. (previous retries on KDF toon put me in beginning of tunnels). Assigned same assignments, in same order, but did not ask their specialties first. Castillo-tractor beam, T'Nae-docking clamps, Yar-power, me-web emitters. Followed all other steps exactly as previously done.

Finished before everyone else, waited for them to finish and exit before exiting control room myself. Lowered first force field, went to second force field stood around for Yar to speek, then lowered the rest and entered the ship. Threading the Needle did come up. When got to ship, the crew on Ent-C was down and healing. Weird. Waited for full health regen, changed power levels to Attack. During battle, called photonic fleet, did not use evasive manuevers. Pastek was at full health and shields at end of battle. Flew through anomaly. Sat for 5 minutes doing nothing; scanned the anomaly, mission completed.

Closed dialog, hailed Starfleet, collected reward, got Celebration:Year Three!", then beamed out. (scan anomaly still popped up)
----------------------------------------------------------------------------
Vice Admiral Moogie, U.S.S. Acquisition
Rule of Acquisition #57: Good customers are as rare as latinum. Treasure them.
Career Officer
Join Date: Jul 2012
Posts: 589
I logged in for the first time in about two months to get my Enterprise C...find a known issue for at least a week that the quest is bugged.

The center piece of their 3 year celebration is broken and buggy.


LOL...
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