*!*!*We are investigating an issue where some players are seeing a "login failed for unknown reason" error at the log-in screen.*!*!*
We are investigating a bug where some Gold Members may not have received their additional character slot -- details here (Will be fixed ASAP!).
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
so yea I have this [Mol'Rihan Tribble] and I can claim it, but it will not let me equip it nor use it in any fashion, I definately tested S7, and i made video logs of it as well so I am wondering why the heck it wont let me use it.
I don't mean to laugh at your frustrations OP, but I can't get past the humor of you testing their content for bugs only to encounter a bug with the reward they gave you for testing their content for bugs.
Good ole Cryptic. Never change!
Hope you get your tribble troubles straightened out though. That does suck.
You need to equip it while you're on the ground, not in space. It's always been this way for it
Brandon "BranFlakes" Felczer | Community Manager
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How are you trying to equip those Tribbles? For some unknown reason they removed the ability to Right-Click -> Equip them. You have to manually drag them into your item slot, and you can only do this on ground maps (and I'm not sure, but I think it's only certain ground maps like social ground maps and instance ground maps).
also -> might just be LAG on Cryptic's end again (has been bad in the last few days), it sometimes takes 1-2 minutes for an item to move from left to right, mostly with the Account Bank for me but its possible i guess...
I've noticed lately that when I change tribbles on any of my characters the tray icon seems to reset to the third slot from the left on row 6 of my power tray. Then I have to unlock my power tray and move the icon back to my customary spot on row one.