Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Account Transfer
10-17-2011, 08:18 AM
I am a returning player and purchased a lifetime membership under an account that I hadn't used with STOL After logging in I relized that my previous play was under another account. I am hoping I could transfer my lifetime membership to the captaingreyhound account. Anyone have this issue before and how were you able to get it resolved?
thanks ahead of time.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
10-17-2011, 08:20 AM
Only valid response is to contact billing and see if they can do anything. Have no idea if they will or not since I have only used one account.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
10-17-2011, 08:23 AM
They wont merge accounts. I tried to get my champions account merged with my STO account and they wouldn't do it. So I really doubt they would switch your LTS to another account.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
10-17-2011, 08:26 AM
It sounds like genuine mistake and if you contact them quickly they should see it as such. Best of luck.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
10-17-2011, 08:31 AM
Thanks all. Hopefully it works out...otherwise, it's play from the begnining.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
10-17-2011, 11:20 AM
Getting your accounts merged would be nice so you can access items/materials/crafting you already have, but when i bought my LTS, i started a fresh character anyway, so i could take advantage of the Liberated Borg captain race.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
10-19-2011, 06:30 AM
well, they won't do it. which is pretty sad as an honest mistake was made. I really don't want to have to go through playing all the missions I previously played.

So here's a couple of questions.

1) is it possible to cancel the lifetime membership?
2) if not, if I were to purchace a month subscription for my old account and then create a fleet, could I not add my other account to the fleet and then transfer my items to my new account? I mean if I have to play through these missions again, at least I'd like to get them done quickly. Or is that bad form?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
10-19-2011, 07:20 AM
Quote:
Originally Posted by greythound
....
2) if not, if I were to purchace a month subscription for my old account and then create a fleet, could I not add my other account to the fleet and then transfer my items to my new account? I mean if I have to play through these missions again, at least I'd like to get them done quickly. Or is that bad form?
'Bound Items' can never be transferred to a different account, or even a different character on the same account...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
10-19-2011, 07:33 AM
Quote:
Originally Posted by greythound

1) is it possible to cancel the lifetime membership?
If the payment is still pending on your credit/debit account you can always call your bank and have them stop payment before it gets processed. Once the payment goes through your stuck. Good luck Captain.
Ensign
Join Date: Jan 2013
Posts: 27
# 10
02-03-2013, 01:37 PM
I was wondering the same thing because of my brother, I started playing back before it was free and my brother made a character om my account, now that it is free to play he would like his own account, I know that this is against some rule or something but this would help me out. I hope I can get his character transferred to a new account when he makes one.
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