Career Officer
Join Date: Jun 2012
Posts: 208
# 241
02-14-2013, 10:22 PM
Quote:
Originally Posted by dastahl View Post
Average max level player refining per day is nowhere near the cap yet. Once the average Dilithium refined per day by max level players gets closer to the cap, we'll consider it.
Is this something you would contribute to players having to do more content in order to get that Dilithium than they previously did and therefore not having time to hit the cap anymore?

Were the changes of reduced rewards but more variety in activities that reward them, thus reducing the amount any one person earns per hour, part of long term plans for a Dilithium Mine Fleet Holding? Before the Dilithium changes I had no trouble hitting the cap in 1-1.5 hours. Now I'm lucky to do it in 2-2.5 hours.

Any chance of new missions/activities that will reward Fleet Marks prior to the "Big Update"? Maybe even DOFF assignments that you can only get while at your Starbase/Embassy?
Career Officer
Join Date: Jul 2012
Posts: 3,598
# 242
02-14-2013, 10:22 PM
Anyone else noticed that they've pulled the entire facebook page?

I mean, all of it, every single post.

Really D'Stahl?

Are you perhaps beginning to realise that this terrible decision is going to backfire on you?

Are you getting the point yet?

This isn't just a normal knee jerk reaction to change.

This is us telling you, you've got this terribly, appallingly wrong.

Months waiting for a solution isn't remotely good enough.

I reckon you have hours, maybe a day or two, before the damage becomes irreversible.
Republic Veteran
Join Date: Aug 2012
Posts: 612
# 243
02-14-2013, 10:29 PM
Why does this scene remind me of this entire situation? Take from it what you will.

https://www.youtube.com/watch?v=ylRqJapI0wQ
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Career Officer
Join Date: Jun 2012
Posts: 208
# 244
02-14-2013, 10:29 PM
I agree with some earlier posters buff the Fleet Mark rewards a little in Fleet events.

Better yet have a whole Fleet Mark week. A week where the rewards are doubled for all fleet mark activities...

It's a nice promotional thing...maybe a sale on services to boot...
Career Officer
Join Date: Jun 2012
Posts: 6,465
# 245
02-14-2013, 10:29 PM
I'll add what leaves me torn and what I see as Cryptic's constant source of trouble when it comes to communicating things:

Cryptic uses an iterative design approach and is production and technology oriented.

That makes Cryptic seem like a place I'd be interested in WORKING at but honestly turns me off heavily as a customer and is, I think, a bad approach for forging customer relationships or even communicating with customers.

As a CUSTOMER, I'd like Cryptic to drop all three of those planks.

As a customer what I want is:

A company that uses committed VISION oriented design approach and is marketing/service (rather than production) oriented and which values entertainment/storytelling over technology.

If it stops being fun or isn't what every designer wants, you slog through with an eye on the final VISION.You train and treat your employees as customer service reps or personalities who forge trustworthy and engaging relationships with the players and the source material rather than treating them as technicians/engineers/designers; the performer rather than the designer model is what I'm talking about. Finally, you consider mechanics as gimmicks and commit instead to creating material that focuses on narrative flow rather than gimmicks and emotional touchstones in content through polish/music/dialogue rather than new features brought on through code branch mergers and too clever by half game systems. More storyteller, less systems architect. (Also story != text. A carnival tunnel of love is a narrative too and is the basis for dungeon design in many other MMOs.)

The blue option is what Cryptic is in my eyes. I'd be fascinated and energized to work in that environment. But it has minimal appeal to me as a longterm customer. As a customer, what engages me is the green option.

And what does that have to do with this?

The disconcerting changes are iterative and create feelings of insecurity and unreliability in a userbase that is already spending real money on a virtual product.

The tendency towards production focus (ie. a software factory rather than a full service restaurant) causes Cryptic to replace content and tweak items solely because the new design is better from a design perspective, emphasizing quality of design over communications and relationship building.

This is again reflected in a technology focus. You're tightening bolts on how things are done rather than focusing on creating compelling emotional appeals. Again, narrative doesn't require text. I've got a friend who used to teach Disney's animators about narrative and worked on an ARG. Narrative can be a big part of PvP or UI design or combat scenario design or even corporate history and trajectory. Instead of focusing on how content or systems are assembled, focus on making the player feel special and engaged with the process.

As someone who has been a designer and an artist, I REALLY, REALLY get the appeal of how Cryptic operates. As a consumer and student of marketing and narrative, I don't think it's forward thinking, sustainable, or suitably relationship oriented. And I can point to a few dozen posts in this thread where your vocal consumers are saying, "It's the relationship, stupid." (To the tune of, "It's the economy, stupid." I don't think anybody at Cryptic is stupid.) But I think the culture needs to be reinvented. More Apple with its blissful tea ceremony product unboxing, less Microsoft with its overclocked, more advanced processors in a cardboard box. More Wonka, less Silicon Valley. More Quiznos, less Subway. More Starbuck's, less Dunkin Donuts. More Target as a consumer experience destination and less Wal-Mart as a merchandising powerhouse. More Pixar, less Warner Bros. Don't be a Jon Peters, be a Peter Jackson.

Tensions are high and this thread moves fast. But I HOPE, HOPE, HOPE somebody reads this and gets it. Cryptic's current course won't doom the company tomorrow or a year from now but I really, honestly, religiously believe that if somebody reads this manifesto and takes it to heart that Cryptic can be so much more. And the potential as an entertainment house, making hard and reliable commitments and exceeding them, that gets squandered on being a production studio, making enigmatic statements and wiki-ing game mechanics -- well... It drives your fans batty.

That is all.
Lt. Commander
Join Date: Jun 2012
Posts: 191
# 246
02-14-2013, 10:30 PM
Quote:
Originally Posted by rinkster View Post
Anyone else noticed that they've pulled the entire facebook page?

I mean, all of it, every single post.

Na, its still there for me. They announced the fleet versions of the anniversary ships. But of course players are drilling them hard there too for this stupid decision.

This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies . ~syberghost

Last edited by syberghost; 02-15-2013 at 07:17 AM.
Starfleet Veteran
Join Date: Jun 2012
Posts: 891
# 247
02-14-2013, 10:30 PM
Quote:
Originally Posted by jexsamx View Post
All this would have been a non-issue if a solution for the removal of the FM reward had been slated to roll out at most two weeks from now.

But no, they couldn't even do that. Instead they set themselves up for a ****storm they know they can't correct until May. As if that wasn't bad enough, they aren't at liberty to discuss their own fixes, which they must know would potentially quiet the less bloodthirsty posters.

It's like they wanted everyone to rage. Everything about the execution of this is godawful.
What kills me is they put this stuff up on Tribble, get beaten up for the short-sighted decisions and the constant breaking of things that weren't previously broken, and then repeat the exact same mistake two days later when they roll the entire mess over to Holodeck.

Its like they want us to flay them - twice - for every stupid, boneheaded, short-sighted "solution" they come up with.

If that's how you like to take your beatings, Cryptic - I get the impression that the forum community is more than willing to oblige...but if it were me? I'd just get rid of Tribble. Everything you do there gets dumped onto Holodeck anyway... why not just eliminate the middle man and only take the one tongue lashing (that you ignore anyway) every week instead of two?

Or stop calling Tribble the test server and call it what it really is - the bug preview server.

Last edited by boglejam73; 02-14-2013 at 10:35 PM.
Career Officer
Join Date: Jun 2012
Posts: 1,927
# 248
02-14-2013, 10:32 PM
Quote:
Originally Posted by rinkster View Post
Anyone else noticed that they've pulled the entire facebook page?

I mean, all of it, every single post.

Really D'Stahl?

Are you perhaps beginning to realise that this terrible decision is going to backfire on you?

Are you getting the point yet?

This isn't just a normal knee jerk reaction to change.

This is us telling you, you've got this terribly, appallingly wrong.

Months waiting for a solution isn't remotely good enough.

I reckon you have hours, maybe a day or two, before the damage becomes irreversible.
I know, right?

I'm fairly confident in about a week we'll get some news on a change to this whole thing. This is only the third time in three years they've gotten such universal negative feedback, and in both prior scenarios a fix was implemented relatively quickly.

For better or worse, Cryptic is at least consistent.

Quote:
Originally Posted by born2bwild1 View Post
I love it when you rage handsome phaser dude - rage on!!
I've been called a Cryptic fantard in the past. And maybe that's true sometimes. But this handsome phaser dude has never had qualms about raging at what he feels is worth raging over.

And so I rage on. And so I rage on...

Last edited by jexsamx; 02-14-2013 at 10:36 PM.
Career Officer
Join Date: Jul 2012
Posts: 3,598
# 249
02-14-2013, 10:35 PM
Quote:
Originally Posted by ryeknow View Post
Na, its still there for me. They announced the fleet versions of the anniversary ships. But of course players are drilling them hard there too for this stupid decision.
This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies . ~syberghost.

Interesting, you're right. It says no posts to display on my tablet, but when accessed from my PC its still there.

Last edited by syberghost; 02-15-2013 at 07:18 AM.
Captain
Join Date: Jun 2012
Posts: 549
# 250
02-14-2013, 10:36 PM
This is probably going to be lost in this sea of rage, but;

I want to thank you for giving us this feedback to our feedback and communicating to us in this manner. It means a lot, and will continue to go a long way in strengthening this game and all your studio produces and the audience it reaches.
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