Go Back   Star Trek Online > Support > PC, Network, and Other Technical Issues
Login

Notices

Reply
 
Thread Tools Display Modes
Join Date: Dec 2007
Posts: 142
# 1 Blue Screened
01-11-2010, 07:27 PM
Im running on a HP Pavilian brand new bought it literally 2 days ago, during the download, about 22%, it crashed and blue screened me i will attempt to continue the download, but wanted to log the problem
Join Date: Dec 2007
Posts: 142
# 2
01-11-2010, 07:34 PM
Quote:
Originally Posted by smbrenn View Post
Im running on a HP Pavilian brand new bought it literally 2 days ago, during the download, about 22%, it crashed and blue screened me i will attempt to continue the download, but wanted to log the problem
You bought the PC 2 days ago? What OS are you running, and have you fully patched it yet?
Join Date: Dec 2007
Posts: 142
# 3
01-11-2010, 07:35 PM
windows 7 and i believe so
Join Date: Dec 2007
Posts: 142
# 4
01-11-2010, 07:37 PM
Sounds like it could be an out of the box hardware issue.. Something could be damaged, might want to see if you can return it because there may or may not be a defective hardware part in your laptop.
Join Date: Dec 2007
Posts: 142
# 5
01-11-2010, 07:39 PM
ive ran it hard for the passed two days and have run system diagnostics and everything checks out.
Join Date: Dec 2007
Posts: 142
# 6
01-11-2010, 07:39 PM
Quote:
Originally Posted by smbrenn View Post
windows 7 and i believe so
Keep using the microsoft update site, make sure the pc is fully patched. Also, try looking at some of the event logs, (the application log and the system log) and google any persistent errors or warnings.
Join Date: Dec 2007
Posts: 142
# 7
01-11-2010, 07:50 PM
looks like an old vista problem

DCOM got error "1084"
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -8. The time now is 01:22 PM.