Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Pre-Order Key
01-11-2010, 08:59 PM
My pre-order date from Gamestop is 12-08-2009 and i have not recieved a key yet, what do i do now? Order# 4091208025438**** GameStop
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-11-2010, 09:00 PM
Try sending Gamestop an email, this isn't something that Cryptic can take care of.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-11-2010, 09:02 PM
Quote:
Originally Posted by CCarlson View Post
My pre-order date from Gamestop is 12-08-2009 and i have not recieved a key yet, what do i do now? Order# 4091208025438912 GameStop
Never list order # on a open forum.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-11-2010, 09:24 PM
I called gamestop today and was told that the keys were starting to be sent out as of today so hopefully for those that aren't already set, it'll be there.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-11-2010, 09:26 PM
Online / In-Store Pickup Customers: A beta activation code and download instructions will be emailed beginning 1/11/10.

Store Customers: A pre-order card containing a beta code and download instructions will be available in stores beginning in early January.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
01-11-2010, 09:37 PM
A friend of mine is having issues with Gamestop as well. His store told him they had no keys for customers and the ones they got were for employees only. Sounds like BS to me... what should he do? (BTW, he's trying fileplanet now but I keep hearing you have to subscribe to get a key there...)
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7 Why I Posted
01-11-2010, 09:47 PM
This was in the Pre-Order FAQ's
This is the only reason I posted

Q: I purchased my game from Gamestop. When do I receive my preorder code to get into Open Beta and the Head Start?

A: Right now, we're assured the codes will be delivered the week of January 5.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
01-11-2010, 10:15 PM
Quote:
Originally Posted by Sumoben View Post
Try sending Gamestop an email, this isn't something that Cryptic can take care of.
Yes this is something Cryptic should be taking care of, if they had an agreement with a partner store and that partner is not doing as agreed this reflcts back on Cryptic expecially when these were advertise and promised bonuses for Pre-Ordering
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
01-12-2010, 02:09 AM
do not worry, u r not the only with this issue, but they r more worried bout getting free loaders working from fileplanet, ya know not the ones who preodered to get in, im pretty sure i did not but i could be wrong that Activision has no part in this game, i meen with the support so far good luck tho, i canceled my order u shoulddo the same
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