A friend of mine is having issues with Gamestop as well. His store told him they had no keys for customers and the ones they got were for employees only. Sounds like BS to me... what should he do? (BTW, he's trying fileplanet now but I keep hearing you have to subscribe to get a key there...)
Try sending Gamestop an email, this isn't something that Cryptic can take care of.
Yes this is something Cryptic should be taking care of, if they had an agreement with a partner store and that partner is not doing as agreed this reflcts back on Cryptic expecially when these were advertise and promised bonuses for Pre-Ordering
do not worry, u r not the only with this issue, but they r more worried bout getting free loaders working from fileplanet, ya know not the ones who preodered to get in, im pretty sure i did not but i could be wrong that Activision has no part in this game, i meen with the support so far good luck tho, i canceled my order u shoulddo the same